Customer Ratings & Reviews

Very great and informative, i feel more positive with my purchase

I love the geek squad plan and I always make sure to buy from Best Buy in order to get the plan! Very easy to work with so far. I had a two year warranty on my fancy coffee maker, and when it broke. They literally refunded me right away to purchase another one. I bought this plan for my dishwasher as well, and for my three 70" TVs.

I was interested in this product because of the price and the brand. I haven't had any problems for more than 6 years and it was a Christmas gift for father in-laws.

Perhaps the only real reason to shop at Best Buy. This plan is absolutely amazing. With how bad quality and easy to break electronics have become, I would NEVER buy an electronic without this amazing plan. It covers common manufacturer faults and accidents, what else could you wish for? Don't buy anything without this plan when shopping at Best Buy.

Have geek squad with every purchase because of their reliability and excellent service

We are very happy with our 5-year protection service. The cost was reasonable and the peace of mind is great. The tv was expensive and we are happy we are covered if anything goes wrong.

good tv. ideal for games. very powerful sound. I like that it is updated frequently. If you like to watch movies in the evenings in a dark room, then this TV will give a good result. in a bright room, the image will be dark. I advise you to buy if there is a discount on the TV, you will not regret the money.

Love this wall mount very sturdy would recommend this to everyone

For my birthday, I bought myself a whole home theater system. For the product, I was buying, this was just extra insurance, incase. They also installed everything, which was great. The installation was done professionally.

Geek squad changed my tv components when i bought my first samsung and everytime I had an issue with the TV they would take care of it

Well i did receive the information quickly and i haven't used it yet. I needed extra coverage just in case for years to come.

excellent work and service customer service good price

I still havent had to use my geeks squad extended protection, but its nice to know I have it available if needed.

My LG tv broke and Geek Squad helped me to replace it. They were very nice and helpful. The protection plan was worth it.

I usually never get a protection plan, but I randomly agreed to this one. Nearly two years after purchasing a TV, it broke. It took a few weeks to go through the process of replacing the TV, but that's probably more to do with current events than it is Geek Squad support's abilities. I got a full refund and used that money to upgrade the TV. I'm fully satisfied.

The delivery guy was nice, professional and carried the TV with care.

We have not had to call the Geek Squad for this paticular item but they were there to assist us in getting out desktop set up and running quickly and with such patience. They were very informative.

The sales person was Excellent, he went above and beyond for me... The world need more people like him

I liked the 50 inch display and audio quality. Got this one for $419 which wasn’t a good deal for Blackfriday. Kept looking and found similar Samsung 4K UHD with HDR 58 inch for $449 which was a great deal for Cyber Monday. I didn’t find much difference between 6 series and 7 series. So replaced this one with 58 inch 6 series which was a really great deal for me. I loved playing ps4 games in this bigger screen.

There shouldn’t be a $200.00 installation fee and should be set up to use 1 remote for the price of the tv”