Customer Ratings & Reviews

I haven't had a need to use it yet, but definitely would recommend just for peace of mind when purchasing anything tech-wise

love the tv! has been working perfectly since i got my hands on it

Hopefully won't need the protection but its woth having

A no brainer for OLED TVs as it covers screen burn in (image retention)

Usually I don't get add on protections except at Best Buy. I trust that they will honor their products. Years ago, I got a defective drive and I was offered either my money back or a brand new one. Since then I've always gotten Geek Squad protection.

Protection plan for tv hopeful we never need to use it

Great tv for the price. Easy to hook up to wifi with quick response and awesome resolution while watching. Definitely recommend purchasing. Will not be disappointed!

Vivian great tech. 100%. She had everything hooked up in no time. And explained how to use my remote.

Had no real issues with the TV except for a very occasional mute effect. I would need to turn it off and on again. I had bought a warranty for it and BB came through

My wife Samsung went out geek squad was unable to repair it had no problem getting a gift card for full price of the TV used it for the standard warranty on my new 65-in OLED TV

Very fast set up. They helped me set up the apps on the TV

Best opinion ever.................................

They cleaned up everything after they were done no fuss just hard work

I Purchase Protection on every best buy item I buy, but not just any protection........ Geek Sqaud protection! They replace with equal value of a product if your not satisfied. Im always going to recommend them because every time they have done service or replacements of my products its been shown to me that they are very concerned about my satisfaction towards their service and that is the bottom line most important thing for me as a customer. 5 stars guys!

On my roku tv i made sire i took the protection plan because my last tv i never put , so i learned my lesson.

I love my new tv the setup look really nice on my basement..

Protection is good for tv and customer service is awesome

Excellent, faster and perfect work made in a click of time

I've started putting Geek Squad protection on everything. There have been a couple times, especially with my desktop computer, where it was very helpful to have their expertise. If its an expensive purchase I just do it. I find the Geek Squad staff to be very helpful and already having a protection plan can really cut down on the cost of fixing a problem.

I have always purchased this option, and have used it twice. Both times I was completely satisfied with the service. Fast, no nonsense, and professional service.