Customer Ratings & Reviews

I always get the Geek Squad service for all long of a period as they offer. I have never had an issue with them taking addressing an issue when it comes up!

I always get the Geek Squad service for all long of a period as they offer. I have never had an issue with them taking addressing an issue when it comes up!

I bought the 5 year protection plan and hope I never have to use it for my Sony tv but just in case the geek squad protection plan is as good as it gets from Best Buy.

The 5 year protection plan was offered and honored without any problems in an expeditious manner.

Geek Squad fantastic Service company with quick complaint response.

You can not go wrong with the geek squad, they are knowledgeable and friendly. Strongly recommend getting a warrenty with them for every purchase.

Reasonable pricing and an extensive warranty plan.

Usable and easy to apply it to get the help that you need. Just remember that it is concurrent with a manufacturer warranty.

They are always amazing and knowledgable each and evey time I have had to call or have them fix something.

Always best to have geek squad for every purchase you buy

Normally I don't like protection or extended warranties plans. I figure if you buy good products if anything goes wrong it will happen doing the warranty period. But recently I had some bad experience and feel this is worth the money.

Do not Live without it. Do not Live without it. Do not Live without it. It is wonderful when you need it. Never get the Geek Squad warranty on a cell phone if you have trouble they only do factory reset. Unless you break it. Everything else Geek Squad is the only way to go.

The geek squad is always there to answer any questions i may have and are very helpful with fixing issues.

The geek squad is always there to answer any questions i may have and are very helpful with fixing issues.

Hopefully I will not need to use this service, but it is always bestto be prepared and it covers 5 years, so that is great.

I hesitate to purchase any insurance or services since I never use them. I have used this. I purchased two computers and they came to my house and transferred all my programs/documents and set up the screen the way I wanted. Since then I have called for help with an app and was helped over the phone.

Best Buy reimbursed me the full price, plus sales tax cost of my recently deceased 3 year old UN50JS7000. Without this coverage, replacement would be entirely out of pocket. Just purchased replacement HDTV with 5 year Geek Squad protection as well. Assurance well worth the cost.

I haven't used this protection, yet... I did use the same protection purchased on a similar LG TV. It was great. I'm not fond of TV shopping, and this fixed the TV in 1 home visit... the 1st time. TV works as usual now, and I don't have to spend $$s on a new one. It was worth the money.

Best store around for electronics awesome employees never had any problems and great service they help you find exactly what you need and looking for. For the right price

I feel this is a good investment for big ticket items I just had a tv that was not working and having the protection plan really helped the Geek Squad was great they came twice and were extremely helpful and the store squad was also great at the mall. They were fast helpful and very professional.