Customer Ratings & Reviews

Always got to get the protection plan. You never know when you’ll need it

Geek Squad are always Excellent! Very important to have

It’s always nice to have that extra peace of mind for any of life’s unecpected moments. 5 years is definitely worth the extra cost.

When you bit electronics I don’t think there is an easier process than dealing with Best Buy. So for me it’s a no brainer on a product over 1500 bucks.

Geek Squad came in to look at my 55" TV, diagnosed the problem in a timely manner & before i knew it I was getting a new TV. I was able to upgrade to a 65" I had a 5 year warranty on the old TV, so Best Buy delivered a new TV at my door. I also have put another 5 year warranty on my replacement TV.

Had the TV for two years so far no problem five year warranty can’t beat it

I've never been let down by geek squad and any issues have been quick resolved and settled.

I glad I purchased the additional coverage. It puts me at ease knowing if something goes wrong with the TV, I will be in good hands. I just purchase another TV and soundbar and wireless surround sound speakers today. I purchased coverage on all 3 items. NO worries.

I refuse to buy a product over $50 without this. Especially when it comes to tv’s. Most stores only give you a 3-4 year warranty. Best Buy does 5 years and if the tv is over 40”, they will come to you to service it. Can’t beat that. It might be tv’s over 50” these days. Not 100% sure on that part.

We purchased our five year protection plan. We had one on our last computer and were very glad we did so. No problem getting service from friendly staff.

I've purchased this service since buying my 1st computer 15 years ago and renewed constantly because at my age I don't understand nor do I have the knowledge to figure out my 'BooBoo's without the help from Geek Squad...Thank You Geek Squad!

I bought my Samsung TV in store. Customer sevice was very helpful with my purchase. I am very happy with my new TV.

The warranty covers everything for 5 years! seems like a no brainer.

worth the money. all electronics are made NOT TO LAST these days. usually about 3-4 yrs. so these warranties are excellent

The agents handle my TV magnificently they took it out of the box and plugged everything in for me

Crucial for any large purchase a Best buy. Always worth it to put protection on your item.

Though I did not need to use the Geek Squad service during the two year protection plan I chose, the Geek Squad at my local store is vert reliable and have always given me a positive experience. I have had no issues with their service and highly recommend them when help is needed.

Always a good idea with hig dollar electronics. I have purchased this with out electronics in the past and it has saved me a lot of stress when the factory warranty ran out. A very good investment got me a couple replacements in the past when the factory warranty expired.

Got this just in case, never been happier. Got this for our TV and safe to say it's nice to have. Haven't had any issues with it

I do buy coverage on items. The only thing that bothers me is that the first year, the coverage is actually covered by the manufacturer. So your paying of "two years"really only gives me 2nd year coverage. At least that's the way I understand it.