Customer Ratings & Reviews

Great thing to buy when you buy your electronics and appliances to protect them in case of malfunction

Can’t complain the geek squad protection service has never let me down. In my opinion there is no downside.

I haven't had to use my protection plan but I hope I never have to either. I would recommend the plan just in case you have something unintended happen to your product.

The Geek Squad Geek Squad Protection Plan is always part of my TV purchase. The plan is affordable, and they are good about making good if you ever actually need to use it. I got this for my new large TV, and I got the 5-year plan..

Very good and I referred to everybody I know and y’all are very good

Buying this Geek Squad Protection plan offers me a great deal of comfort knowing that I am covered for a 5-year period.

My old Television went bad in the 23rd month of 24 month coverage. Was credited for the full purchase price of Television, was able to buy a better unit for the same price.

Sharp quality and large screen size, for a small price.

I liked, very happy, I have no complaints about my purchase, really very happy

I liked, very happy, I have no complaints about my purchase, really very happy

I am extremely disappointed with the handling of my recent return attempt under the Best Buy Protection Plan. Despite the product being defective and covered by my plan, the store’s general manager refused to process the return, claiming he did not observe the issue I described. I also explained that I could not leave the monitor at the store since I needed a replacement immediately to complete my work, yet I was offered no professional support or resolution. It is troubling how easily these protection plans are sold, yet when customers attempt to use them, the process feels dismissive and unnecessarily difficult. This experience leaves me questioning the value of the program and the commitment to customer care.

Amazing crew, plenty of knowledge about the products, excellent job

It is peace of mine to have a 5 year extended warranty. I would recommend it to anyone. In most cases if you use it one time it more than pays for itself.

Buy the warranty to be assured of 5 years of worry free use. If you don't, you just might regret it. Reliability on everything is hit and miss these days

I returned a TV that stop working. She we helpful. Quick and nice. I received a store refund which I didn't like at all.

I do no like the price and you are better off get square trade from Costco or any other warranty service. However, their service is convenient so it is up to you if the price is worth it

I think the 5 year plan is good for TVs. This insures that you have a TV for at least that long. Unlike CRTs, flat screens don't seem to last forever. If you're willing to replace on your own or trust the manufacture to last then you can skip the plan.

I highly recommend purchasing the in-store warranty because 1: it's longer by 1 year than the manufacturer's warranty and 2: it saves you the hassle of sending it out to the manufacturer. Just take it into the store and they'll replace it.

I always buy the GSP to protect my purchase. It gives me peace of mind

I always buy the GSP to protect my purchase. It gives me peace of mind