Customer Ratings & Reviews

Good to know help is there when needed. Havent had to use it yet tho.

Best tv I've bought. No issues. Easy to use. Love it

Unfortunately I have never had the opportunity to use.

I basically bought this TV since I was scared if something happens the TV over all I wouldn’t have to buy one all over again.. but yes this is deff worth it!

Great protection, but read the fine print, there is alot of ways they can get out of covering your items

This is a great service and I would recommend for any purchase

This comes in handy when you buy a TV. I was watching it one moment the next it stopped working. BB exchanged my TV broght it out to me and took the old one off my hands

There pretty easy to get in contact with and they don’t make it difficult with their appointments like some other companies

I have read several reviews from people complaining about best buy and best buy products and policies so i decided to add a review. I love best buy and i have been a member for many years and just llke this last buy. Its amazing i bought a 98 inch qled tv and had it delivered and installed on the wall. I got the best service and a breath taking television. Its better than the movie theaters.

I haven't use the geek squad recently but, in the past they never disappointed me and I'm sure they will not let me down if I needed them again.

i gave this product 4 stars because 1 if you have mutiple tvs you need seaprate remotes 2. it takes a while to boot up 3 there is a custom app that if you dont sign up for you cant use the tv 4 i was expectimg better from poineer

This is an expensive investment to protect my expensive purchase.

I always buy the extended warranty here at Best Buy. Things today have so many options and things they can do, you need to be covered when something goes wrong. I highly recommend!

Tv works great for the purpose of needing a Tv last minute!

This the best thing you can buy with tv always worth it

Good "backup" to have, we just just hope it is. not needed!

This is our second TCL 50" tv and it is the best ever.

A must for ALL electronics. We buy with everything. In fact, bought a TV in 2019. The last I leg broke off 4.5 years later. Geek squad se t it back for repair ( which we knew couldn’t be done but went thru the process). We received a text allowing us to watch the entire process. Less than a week later, we were approved for a replacement. Since our TV was no longer offered, we received a full refund. Who does that for a TV leg? Well worth the extra $59.99, to get $290 back. Con: the refund comes on a Best Buy card so you HAVE to buy your replacement at Best Buy. We don’t mind but you might. Amazon does the same with warranties. We like the Allstate warranty best ( formerly Square Trade) because you get an actual refund but we still love Best Buy.

Bought a LG G4 oled and theres no way im paying this price wirhout the protection olan! Now my family has peace of mind that if anything happens, best buy will help us out!

Travis and co-worker did a great job with install.