Customer Ratings & Reviews

Geek squad is the best service provider with quick response on complaints

We always get our products protected and it has proven to be a god send. Have had to replace 2 TV's prior to expiry and what a deal! We are reimbursed if they cannot repair and you get a new one. You don't always need to use which is the preferred method - but if something happens you're protected!

Bought a Vizio M class two years ago and the TV went out. Terrible process dealing with the appointment could not understand the person on other line. Great local technician made up for the appointment.

Hopefully I'll never have to use this 2-year protection on my TV, but in the event that I do I sure hope Best Buy will come through with a replacement.

Haven’t had to use it yet but good value for what it covers

Honestly, they was on point. I had an appointment. They worked on my phone soon as I arrived. I had 2 issues this year with different phones.

Beautiful tv! Everything about it is amazing and I love it

One of the best tvs I have ever bought. The stand did need a little elbow grease to get screwed in..

Be assured, it's your Best Buy! Don't worry if you're not a Geek! The Geek Squad has your back!

Very knowledgeable agents that are ready to help out and install equipment.

Will buy the 5 year warranty every time. Our LG went blue and couldn’t be repaired in the last year of our warranty. New TV, full installation & wall mount included as that was how we purchased the LG 4 years ago.

Its pretty much mandatory to get a warranty on a controller, better to have the warranty and not need it than to need one and not have it.

Geek Squad Protection is always a good purchase. If nothing else, it will at least put you at ease for however many years it's for. If anything goes wrong, you're basically guaranteed a working product. Whether they fix yours, or give you a new one.

No review nothing to say pleasure dont as me ha my use the stevice

I didn’t use this for installation of the tv, but they have to help me uninstall my tv now and they didn’t charge me because of the situation so I appreciate it!

The Geek Squad has always been very helpful with any and all my purchases and any issue that I have had. I definitely recommend them.

I still think this tv is a great buy. Picture quality is very nice. Has game mode. No glasses but they are cheap enough, I recommend the regular active 3d glasses. 3D works in all model with virtually no crosstalk. Don't recommend using 3d in competitive online game play due to input lag but is amazing for campaign or co-op.

The agent replaced a network card preventing my TV from connecting to the internet. Amazing job

Always get it. You never know when you might need it.

This isn't a large screen TV and I wouldn't buy it (or a larger size) for the main viewing area in my house but it works fine for the bedroom for nighttime viewing. It doesn't have as clear a display as my larger Sony but I'm OK with that. I did have to call Visio to get help adjusting the audio settings to work right with my cable provider but now that all settings are correct I no longer have sound issues. For the cost, it was a good purchase.