Customer Ratings & Reviews

Bought this for my recent tv purchase. Great support.

DONT buy the warranties, Best Buy in Holyoke Massachusetts is not honoring the warranties, Bout 7 75 inch TVs and bought 7 5 year warranties, they replaced two TVs that went bad but they don’t want to replace one that just went bad, making this a third one, I think for some reason that someone in that departament feels I’m trying to pull a fast one by using the same old tv. Buy when they replace your tv they take the old one, I can understand that but once the new tv arrives they grab the old tv and take it. There at also serial numbers that should be unique to each tv, when I called, the person creating the ticket told me that number is in their system, for the life of me I know that’s a third issue, these guys really are playing with a great customers loyalty. I have been a bust buy member for years and purchase thousands and thousands from the company but that is about to change. This reminds me of circuit city. Almost forgot the geek squad agent was condescending and rude to me at my own place. His name is Mark and he works for the geek squad in Holyoke mass, we are Hispanic. I had to ask him if he was upset, mad about something to be that rude.

Purchased the protection plan so I am covered if any thing would go wrong

Great the service works well. I am happy with the service

Great the service works well. I am happy with the service

Covers all electronic functions. This is comforting.

Great value for 5 years of protection happy I got it

Geek squad rocks! They fixed the issue very quickly!

Great price and warranty great deal love it :) :) :)

Always the best experience using this extra service plan.

When replacement parts are needed that are included in the protection plan. You must order yourself and send them all necessary information to receive a reimbursement. Very convoluted process for a simple fix. Needs optimizing.

Always get the service contract for electrical devices.

Geek Squad coverage is a good idea when buying a TV

Glad to know. ------Peace of mind. Thanks Best Buy.

The protection plan is top notch. Best in my opinion.

Bought this with our TV. Seems like a good investment.

It was a good value and a great price for what I need

This was a steal. 5 year insurance for a TV was great

Always buy geek squad you never know what could happen.

Smart to have just in case there is an issue, no drama!!!