Customer Ratings & Reviews

For the most part, I have been happy with the extended warranty that comes with my purchases. I also have the Total Tech plans and add this 5-year plan for a 65" Samsung!

As I have mentioned in my review before I absolutely love my Geek Squad! I highly recommend it, especially on electronics and other products it’s offered on! It’s Amazing

The Geek Squad warranty is one of the best. Its spendy but covers a lot.

So far good. Have not had to contact Geek Squad but sounds easy to do if and when we need them!

Great service. We didn’t have to wait to get our issue resolved. Highly recommend.

I always get the geek squad warranty. Hopefully I don’t have to use it. Howevever I did have to use it on a Maytag washer and had no issues with them repairing it.

I am an insurance account manager and i always include additional protection on all my electronics. Better safe than sorry. This is my second sound bar and when it eas damaged by lighting my plan replaced it. Protection is a must.

I haven't had to use it -- that's kind of the point - it wards off failures so you don't need it -- but let yourself go without one? Trouble. Big trouble.

So far I've only had to use it once, but making an appt to get my TV looked at was easy. The store gave me no problems and offered store credit or a replacement.

Excellent services for all us I recommend it for all of friends

The Geek Squad arrived at our house as scheduled. Observed the Covid19 safety directions, installed the TV. Explained its workings and features and left within a hour. Good Job!

This warranty is very beneficial because if something were to happen , for example water damage the the tv. If they can't fix it then they will replace it with a new one. It's good especially if you have kids and they play with the electronics.

Always get the Best Buy extended warranty best in the business not like Office Depot or you have to send it away somewhere with Best Buy you can bring it back to the store

I don't recall what I signed up for geek squad for but I've never had an issue with them and everything that's ever been handled by the geek squad has been done in a professional manner.

One large purchase items it is a great idea for you to add geek squad protection. Best Buy does a great job in taking i on f it’s costumers. No muss no fuss.

I bought this plan on my Sony TV and it definitely paid off. My TV ended up breaking just before the 2 year mark. Geek squad was quick and easy and helped me get a new TV delievered. This is a must buy for any high end electronics.

Yeah this makes me feel better about not moving with my TV. Worth it - even if you dont use it.

Great service! And The insurance paid for it itself

Pardon my pun but "it pays" to have extended warranty on televisions. Glad I was able to purchase a "5 year warranty" for my new Sony and have 2 years to pay it off with my Bestbuy card. Who can beat that! Thank you Bestbuy!

I am so glad that I purchased this 5 year protection plan for my 65 inch Samsung Tv from Geek Squad which will definitely come to our house to fix anything if broken