Customer Ratings & Reviews

best buy has a great service protection plan. i wouldnt buy a big purchase without it.

Thanks guys your patience and expertise is well appreciated

Never go with out the Geek Squad Protection Plan. Why would you?

I've always had great results when I used the Geek Squad!

Very helpful I’m glad I got this. Definitely will get this with any other products I buy.

You should almost always buy a extended warranty but they can be a bit pricy, Nice to have though.

Never had to use this before but you never know what may happen

great customer service and fast. Definitely saved me a few times

Geek squad service is great, and they are very knowledgeable

This is a great way to get the piece of mind that your purchase will last for years to come

Always got your back when accidents or mistakes happen

so far everything has gone well using this plan for my tv

Love the Geek Squad ,they know there stuff. Great People

I’ve said it once, I’ll say it again! GSP is super necessary!

I got a $2000 TV, I made a wise decision to protect it! Never know technology these days...

I haven’t used it yet, but I am hoping they will cover any inconvenience that may occur.

This warranty service without question is a must have with any product at this price point!

Great service .

Geek squad protection plan is a must for your Electronics

I purchased the protection for a TV I bought. I went in the store yesterday spoke with a manager. I made her aware of the situation. She told me the geek squad protection covers for power surges. I told her a power surge caused the TV and the room to catch on fire. I made her aware the TV was not repairable. She told me to bring the TV in it was covered. I brought the TV in today, spoke with a different manager that made me aware it wasn't covered. He stated the protection does cover for a power surge , but because of the shape the TV is in the can't return it. I am totally disappointed. I drove 30 minutes there wasting my time.