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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1279 Showing 25,561-25,580 of 30,845 reviews
  • Rated 5 out of 5 stars

    full protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with the geek squad service, people are so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You buy this for peace of mind and protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an insurance for peace of mind hopefully you don't use it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    tv box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dropped off the tv, and wouldn't even take the box with them. Now I'm stuck with a HUGE box to try to get rid of. They were on time and careful with my tv though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually don't purchase protection but decided that for the low price of the tv, I might as well protected just in case...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life happens that’s why geek squad protection is there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost it great tv work 100 good no issues picture color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lil Extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is just a little extra protection for an ever changing electronic world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    for extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to have piece of mind that your tv is protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i havent had to use geek squad yet luckily but it feels good to know i can use them if i need them, great plan and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart tv for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung smart tv. It was very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly faces always willing to do their best to fix your problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I never have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but bought it just in case. It was inexpensive and covers lots of issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little extra insurance can’t hurt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra money for the piece of mind. Be confident that Best Buy will make sure your taken care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use this yet but I'm glad to have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but I've always been treated well at BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not much to review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to review for an extended warranty. It was worth the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how Greek squad communicates with Best Buy but I had trouble getting my tv since gs came to My house when warranty was over but my appointment was made before it was over .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that if I have issues the Geek Squad will help me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I got the geek squad protection they always fix the problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I deal with the geek squad I get good service. And if I ever have a problem with anything they always make sure to fix it

    I would recommend this to a friend