Customer Ratings & Reviews

So the picture is nice enough, But i would like to give it a negative review because the tv bogs down and wont recognize the button being pushed on the remote, we have to unplug and replug it back in to get it working, The tv takes forever to go to an app to be able to watch anything. Sometimes it also looses connection to the wifi and cant do anything, and now as im talking to 800bestbuy to get a technician to come look at it under the 2 year protection plan i always buy with any tv or big purchase from Best Buy. They wont send anyone out because I have a 1 year manufacturers warrenty still in place until September 28. This TV IS TRASH and Best Buy changed the policy with the protection plans and now im stuck on hold the last 10 minutes waiting to do troubleshooting with someone ... UGH!

best buy does a good replace no questions asked protection its worth it on most things

This tv lags really bad. After resetting multiple times it still lags. Also, randomly shuts down all the time..I literally sljust logged in to make a claim on it. The only good thingI would say is the picture of it.

I haven't used my protection coverage just yet but I'm sure it was money well spent.

They came and did there job it was set up nice and thanks

The first year if this warrenty does not include Geek Squad until the Mfg's warrenty is over. They don't tell you that in the store. The Mfg rep is very hard to get ahold of to get support and they won't come to your house, just come in thru the internet. That doesn't help if the problem is intermittent.

Love that i cant trust that I have a warranty especially with these guys!

Geek squad always are professional and knowlegeable

great delivery guys and really new what they were doing

When ever I have a problem the Geek Squad is my go to place for all of my electronics.

never know with electronics , always nice to have assistance if you have issues

I haven't had to use it yet. Hope I never have to.

Good buy for the price. I am not happy with the lack of installation service for a 48 inch tv. I would have had to wait 3 months for geek squad to install and remove old tv. I can't get it out of the box or lift it by myself.

Depends on what you buy if this is worth it,Games no TVs maybe.... portables yes!

very good quality service, they take away the worries of small items going bad.

Good price for a two year warranty. Reasonable price

Very good for my brother it is very good for pcs .

A necessary evil? But gives me good piece of mind not having to worry about 'what if'.

Pretty expensive in my opinion especially if best buy stands behind their products.

This geek squad service is great for an extended warrenty on electronics