Customer Ratings & Reviews

The Geek Squad very knowledgeable they answered and help me with all questions i had before,during and after the purchased

I wouldn’t be caught without the Geek Squad Protection Plan on all of my eligible Best Buy purchases!

Did not need to use this but having Geek Squad in my back pocket is a lifesaver

Always there if you need them. Very nice and helpful.

We bought this to cover a big screen television. We don't as a rule purchase warranties but this will cover any repairs. The best part is they will come to you to do the repairs.

Had mine for 5 years hasnt given me any trouble. I dont regret buying it.

This product is very good. I didn’t realize about the quality. Take one and enjoy!

I never had to use a protection plan yet but its nice to know that they will cover your purchase if anything goes wrong within that time frame.

5 years of geek squad.. 5 years! Havent need to call the squad, but good to know I can if need be.

Fortunately the BestBuy brand LCD TV did not need service during the 2 year period, but the price of the protection was reasonable and I don't feel as though I lost anything having paid for the extra protection plan.

I've had to take my pc to the shop twice, and have gotten help over the phone. Problems resolved, and with the service plan, it didn't cost anything. Next, I need to look into getting a couple of appliances fixed.

Good deal for the money. It is another product as many other brands offer. But it is the one available from Best Buy. Fair enough to not complaint.

I set up an appointment and was seen the same day. My tv wind up not working so the warranty was cashed in and got my.money back on a gift card. So highly recommend especially for open box items.

Our Tv wouldn’t power on. We had only had it less than 2 years. Geek Squad came out & had to order a part. Waited a week for them to come out to fix the part, but it didn’t work. Got a new TV a few days later! Took about 2 weeks but it was fully covered.

Haven't had to use this service yet because my sony tv boke within the first year.

The best way to get free good stuff fast and easy 1

I had a protection plan before on multiple products and best buy was very easy and informative on responsive or replacement. This is s new protection plan for a replaced TV from my last protectioprotection plan. Thank you Best Buy on making it easy

I'm so happy I purchased the warranty. The Geek Squad is the best. I had a issue with my 75 inch TV and they was willing to help and they fixed the issue right over the phone. Quick and easy process.

its there when i have an issue and have not run into one yet so its hard to tell im sure it would be of a great benefit if i run into and issue

Seamless replacement. I had a warrantee issue. They suggested an alternate brand.