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Customer reviews

Rating 4.7 out of 5 stars with 30664 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 589 Showing 11,761-11,780 of 30,664 reviews
  • Rated 5 out of 5 stars

    Got yours?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever purchase anything and they offer a warranty on it it is so worth the money. Best Buy is awesome in honouring warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't purchase without this!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is purchased with any electronic item from Best Buy. It makes any issues you might possibly have easy yo take care of!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I haven't had to use this protection yet. I have peace of mind knowing that they are there to help me when I do need it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service with this coverage. Prompt in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have been there were extremely happy with my service is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is an awesome service. I don't buy anything from Best Buy without getting it and updating in as many times as necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection plan to protect a product. Hopefully will never need but have just in case

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliances were installed to required specs and service man educated us on starting up the gas stove and what to expect. Kind and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! I used geek squad before and they are excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A quarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for that extra feel of protection. This extends my comfort in buying electronics anything can go wrong but I’m protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The stress relief was refreshing.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with one of the 2 LG televisions that I purchased and I was able to use the warranty with no issues. The best claim I’ve ever filed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all good for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all good for protection, always recommended one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad … thorough, professional, and quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV is mounted exactly like I wanted it, and everything hooked up correctly and cords kept organized!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing Geek Squad for today's TVs is almost a must with the amount of technology they have in them. Geek Squad will cover from must failures that are not covered from the manufacture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must buy with any television. To my knowledge you must buy the 5 yr in order to be eligible for renewal. But I could be wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave home without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to add a plan to your major appliances. Best buy makes it easy and it is great peace of mind. Hope I'll never have to use it, but they are there when I need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't beat in home service. did all installation , answered questions. we all need geeks sometimes.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    5 star service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year warranty cant beat it for the price. I like how they will come to the house I dont need to lug an large tv back to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ui and screen brightness is great and sound is also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable protection for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time customer and certain items must have the protection plan. At least a couple years of peace about fixing TV if broken.

    I would recommend this to a friend