Customer Ratings & Reviews

Very good article, very good treatment and service, excellent product. Very pleased and totally satisfied, it was a necessary purchase and in good weather. A great experience in the process and time during it.

they were so nice and very welcoming. Best Geek Squad everrrrr

No need for any service yet, but the price makes a 5-year warranty worth it.

This is GREAT if I have to use it, BUT I am hoping to never have to use it!

So far haven't had to use it yet. But i'm quite sure I'll be happy with it. We'll see.

Geek squad was very helpful when it came to all of the questions we had.

I had a very expensive plasma screen television covered under this plan. It went out a few months ago, and Geek Squad was very helpful in attempting to repair it. The TV was never fixed, and because Best Buy no longer sells plasma screens, I was able to get store credit for the product.

Dont buy an OLED without this. Please. Factor this necessity into your price. Protect your investment and your peace. You never know what can happen, But you can know that you’ll always be taken care of.

Every time I purchase any technology from Best Buy (TV, laptop, ect..) I would always purchase Geek Squad protection. In case anything happens, I would always stay protected at all times. I would definitely recommend buying Geek Squad protection for every purchase you make.

great value and easy to use. great features for the price

Best Buy's customer service team is exceptional. They treated us like royalty when we returned to non-working laptops for refunds and again when our online purchase was messed up. They resolved all of our issues immediately and fairly. I couldn't have asked for better service.

I set up an appointment and was seen the same day. My tv wind up not working so the warranty was cashed in and got my.money back on a gift card. So highly recommend especially for open box items.

I always get my protection with Best Buy. Makes life so much easier.

Best buy always stands by the warranty. My local store is great.

These guys showed up EARLY on the scheduled delivery date. That is the first time I have experienced that. The were quick and tidy.

I have enjoyed the tv besides it does not hook up to an antenna

Awesome thing to have with fast service. Bestbuy couldn’t have offered a better service.

Easy to set up works just as advertised and using your amazon account can speed up the process.

Always make sure u get this cause if something goes wrong u can always bring it back and exchange it

I am so thankful they discussed this purchase with me. I purchased the TotalTech protection plan. I think everyone should purchase this plan of coverage. thanks!