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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30838 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 741 Showing 14,801-14,820 of 30,838 reviews
  • Rated 5 out of 5 stars

    I can count on Geek Squad to solve my comp problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I value Geek Squad. Wouldn't know where to get help otherwise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it, but I did not used yet, but it is important to have for security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will use in the future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We feel this was a great purchase for us and we are happy Best Buy offers this for our electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with a purchased several years ago. I did not take the protection. It was probably suggested. I learned my lesson! Glad I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy i have geek squad protection. Now I’m not scared that anything is going to happen to my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for a good price. Will it be worth it? Who knows but it's nice to have backup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this geek program or service is a very good deal I recommend everybody should sign up for the geek program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope that when I need to use this warranty it’s available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is better than chocolate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't purchase any digital devices or electronics with out getting the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-Year Standard Geek Squad Protection is great and covers multiple computers. Always fantastic service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must if you purchase anything expensive so you have some security to the product you bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust the product totally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total trust of Geek Squad warranty. They replace products if they break and can’t be fixed by them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth the money especially when you have electronics in your car and car alarms thanks BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always buy with off brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it on new tv but I always buy on off-brand product or cheapest deal. Best Buy has always been great about honoring when necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 2 year protection for my new Toshiba TV. I haven't had to use it yet. I have the Geek Squad protection for my computer and just love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction Guaranteed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad warranty is a necessity for peace of mind with your investment in electronics. Best Buy is great at fulfilling their warranty claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just buy one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never if your product will just randomly fail on you. just buy the warranty to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We try to get protection on everything necessary. You never know when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Teamwork!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad jumped right onto the issue with my TV and got it resolved!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always comes thru

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several attempts to come out and fix my old tv, Best Buy geek squad made an exception to give me an option to get a new tv. No more having to deal with the old tv.

    I would recommend this to a friend