Customer Ratings & Reviews

I hope I never have to use it but if I do Geek Squad is good.

The agents set up my tv along with the DVD player and amplifier; all products that I purchased were Sony. I do recommend purchasing Sony products because of the quality especially when you have the geek squad install them.

I bought this TV yesterday. Unable to mount the stands to the TV either the screws were to long are the mounting holes are to short.

If it is broken then they can do their best to fix it. They are super knowledgeable and easy to talk to and easy to understand.

Good to have insurance, specifically if you have l kids

Worth every penny. had TV replaced after it malfunctioned. A must when buying higher end televisions

Geek squad offered me a wonderful warranty program!!

A little expensive but my experience with their warranty policy has been pleasant. I haven’t had any issues with this TV but I feel confident any problems will be resolved satisfactorily! Installers were polite and efficient.

Amazing! Reliable! loyal! Trustworthy! Available 24/7! Caring!

I had something wrong with my product and I called them and they cam out to my house to see what the problem was and they found it and fix it right away and they told me that if there were any problems that I could call them right away.

He arrived on time. Found a solution quickly saying there was no way the tv could be fixed. Quickly sent us the invoice number so we could go and get another TV. We had a five year warranty on our TV so it was well worth the cost.

The agents offered a warranty on a refurbished TV!

I've had warranty from best buy before. This is my second one for a tv and i will purchase one whenever i buy another tv

Expensive consumer electronics tends to last 10 years and by then you want something more modern, but for a small % of the purchase price, I feel protected against both failure and the cost of a new replacement. You’re call but I do it.

Geek squad its always fantastic form of helping someone with pretty much any issues in form of electronics

Geek Squad service is so GOOD, you'll almost want your equipment to break down. Which it probably won't.Just, if it does, you can count on quick and fair resolution of any concern. Which is why I am loyal to Best Buy.

The staff were very friendly and very knowledgeable and werent pushy for sales.

To be honest we haven’t had to use our geek squad protection on our recently purchased tv but we’ve purchased it for all other electronics and always do! Very happy and peace of mind knowing if anything were to happen our tv will be protected!

The Geek squad team was very willing to help when our television stopped working.

Excellent TV that's great for PS5.The picture quality can compete with more expensive tvs in the market