Customer Ratings & Reviews

Always good to have insurance just in case anything happens

The try plan saved me when the mother board went out. They replaced my tv and we even upgraded for the difference.

Easy set up. It was affordable and lightweight. My kiddos love it, easy to navigate.

I got the 2 year geek squad protection on my samsung tv. I really didn't want to but coincidently I had problems with my TV several months after purchasing it and the protection came in handy. If you spent over a 1000 bucks I recommend paying the extra for this service.

Like the protection plan on TV which relieve paints when TV is broken after the standard warrenty

The best option you can get. A lot of other places have similar options but Best Buy is by far the best choice.

I hope I never have to use this protection plan but I am very satisfied with the fact that I do not have to mail my television anywhere, all I have to do is repackage it and bring it back to the store with the receipt and they will either fix it or give my money back. Why less of a hassle for me.

I give them an excellent rating. My first LG TV failed after about 4 years. My Geek protection qualified me for full original price toward a new TV.

The agents helped me setup my television, the gents were very helpful and professional.

Excellent they are one of the best. Thank you for this product.

Delivery was as expected, courteous, prompt, careful with delivery and answered any questions I had!

Definitely worth it to purchase this for peace of mind especially given that the customer service is so top notch.

Gives me peace of mind if anything wrong goes with my electronic device. If something is wrong, geek squad will help.

Purchased an LG-24" TV for child's college dorm room. She was able to call the GS to help her set up the TV. She was pleased with the information and instructions provided by the tech and they were able to get the TV set up quickly.

I am so happy that I purchased this 5 year plan. My last television had the screen go out after only having it a little under 4 years. I did not have a protection plan so therefore I had to go and get another television. Now with this plan I feel secure on my purchase.

Lets hope I never have to use it. I'm glad I have it just incase I know I'm covered.

Best warranty for TV's (covers burn-in). Only downside is that the price of the warranty is based on the TV's purchase price. I was unable to get a price adjustment on the warranty, even after getting a price adjustment on the TV (TV went on sale during my return/exchange period)

They have worked with me throught my trials with an extremely savvy computer tech kid(age 9]

I rarely get protection plans anymore. Best Buy is so wonderful at fulfilling a protection plan they are worth the cost on more expensive purchases. Best Buy has the best customer service of any store I've ever dealt with.

Great value for extended warranty haven’t needed for this tv. But I have had great experiences with the Geek squad on other items