Customer Ratings & Reviews

Purchased this service just for extra precautions and security knowing that I could count on the Geek Squad

Best warranty you will ever own great customer service

I have not had the opportunity to use this warranty because I have not had a problem with my computer, thank God. I like having the security of knowing that my computer is protected though.

I recently bought and new Sony Bravia and decided to spend the extra money on this plan. I have not had to use it but the plan seems very thorough and seems like it would cover any issues that may arise.

I would recommend getting a warranty just in case some goes wrong with your item…

It’s never a bad idea to get this extra service. You never know when you might need it specially for tv’s

I get geek squad protection plan on most of my products and had to use in several of them. Great service if it cannot be fixed they replaced the product.

We purchased many computers during the pandemic due to at home schooling. It was essential we have the computers covered under warranty.

Always good to get a 5 year because you never know what will happen even with the best of brands. I am glad Best Buy offers a 5 year warranty and a small price to pay in case anything goes wrong.

I was reimbursed 100% after four years of coverage.

They did a great job installing our wall mount.....

If your serious about your investment then you will jump on to this opportunity. Peace of mind AND the perks of having great support over the years.

I always recommend protection for your electronics. If something goes wrong you can always exchange your product if that's an option or money back.

This came in handy at a time when I almost didn’t get it. But I actually needed it.

Great customer service and excellent knowledge able agent.

Geek squad worked great. Great service with a smile.

I was told the squad protection expired in Nov of 2020. They charged us for services about 2 weeks later which in reality we still had another year on our coverage. Good work except for charges still in protection .

I purchased this and have yet to use it. It makes me feel comfortable the GeekSquad is there if I need them

Geek squad is very helpful professional and great customer service

2 yrs ago, I bought a 65 in Westinghouse and did not get the geek squad. The set had all sorts of problems. It was supposed to have in home warranty but Westinghouse wouldn’t honor it. I did not purchase the geek squad for that set so this time i am not taking any chances