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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30417 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 561 Showing 11,201-11,220 of 30,417 reviews
  • Rated 5 out of 5 stars

    A Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase from bestbuy. The customer service was great and the agents made me feel more comfortable with my purchase,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is worth purchasing on any device that you buy

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection could come in handy down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers my new monitor, provides peace of mind in the process. Happy I purchased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad necessary?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hated paying for insurance, but couldn't walk not having that coverage to be able to walk in and drop off at BB instead of sending to the manufacturer. Hope I never need it, but peace of mind is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I invest a lot of money in a product I want the best protection for the product, particularly, when it is not a throw away item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Security to have for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have service when needed , I would recommend for the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for the price point. I hope I never need it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked excellent products I satisfied good definition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Come in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help. Helped right away. No issues afterwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way on how to use protection to help solve any issues might have

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for the positive feedback. I'm the same way and buy protection plans for all my products. Hopefully we don't need to use them but it's great to have the peace of mind. If you have any questions on the plan or anything else, please feel free to reach out either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    SuperWoman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection really came in handy during the pandemic . We were able to repurchase another TV using the refund online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is an excellent service for all products without it we would have to send it directly to the consumer and it will take them a long while for it to be fixed... Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t need the warranty but get it to be safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t have to use my warranty tv is still working good as new

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought the warranty before and it paid for its self.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must when buying a big package and who doesn't like a seceding set of eyes and help reinstalling stuff on the hard drive

    I would recommend this to a friend