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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30422 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 585 Showing 11,681-11,700 of 30,422 reviews
  • Rated 5 out of 5 stars

    Perfect small tv for dorm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect small tv for my dorm room. Never had any issues, and is super user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek protection with your products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 5 year protection is worth every cent of cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I never leave without a plan!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never go without the Best Buy protection plans. They always take car of it if something goes wrong. The customer service is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy geek squad for all my stuff because u never know when it going to break but u have geek squad to fix it or getva new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Extended Warranty = No Flat Panel TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been my experience that “Flat panel TVs Fail” I won’t buy one without an extended warranty. Best Buy’s extended warranty used to be a money warranty however it is now a replacement warranty. Still a good deal but not as great as the money back Program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Site visit for today...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler had to come for a site visit to make sure they would be able to do the work. He was very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad if I need them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to be safe for this cheap tv. I have not had any issues at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Self Installed/Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV has all the features you need including Apple TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty program ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy warranty program with everything I buy at Best Buy. Use it once and it is a life saver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke some Items and they covered it with the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the extra money to get a 5 year warranty. Service helped me when a backlight went out .replaced with a newer model

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad delivered my TV on time!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been friendly, punctual and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a tv that stopped working for no reason.after several repair calls, they replaced our tv and it’s so worth having this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Goals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had squad for TVs and they have always been there when/if it breaks down with a fix or new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Goals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had squad for TVs and they have always been there when/if it breaks down with a fix or new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Goals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had squad for TVs and they have always been there when/if it breaks down with a fix or new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Goals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had squad for TVs and they have always been there when/if it breaks down with a fix or new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading lots of reviews for QLED and OLED TVs, I determined there are a few problems with these TVs so we purchased the warranty for peace of mind on a 2,700$ tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy these things and from timer to time have had to use them and Best Buy does a great job in taking care of their customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have made inquiries a number of times and the results have been great. The Geek Squad has always been courteous and professional.

    I would recommend this to a friend