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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30454 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 659 Showing 13,161-13,180 of 30,454 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection. They are very responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel it’s worth the extra $ for the extended warranty just in case. Especially for an item over $500

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection on all of my stuff, Best Buy literally has the best protection plans for products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever i brought electronic things from Bestbuy, i would like to take Geek Squad Protection-The team is very nice and friendly, very usefull to protect my expensive things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is a hit or miss depending on the person who handles your case but generally it is good and to me it worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv. Works great and has good access to channels and connections with my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it but its just the feeling of knowing that if something goes wrong i got it. Its on my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have already helped a lot and can't out to check my TV and replaced it. Very nice people to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable annual cost for a 5 year plan to protect your asset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and very convenient as far as the repairs go, you simply call and the come take care of the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use them for any purchases but gives me the ability to not stress out and enjoy what I’ve purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for the money and covers my purchases without a hassle. Hope I never have to use it but I know I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    in case i need help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to use the Geek squad yet but it is nice to have in caqse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS Protection Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is essential. They always help us through any issues we come across. I get this on almost all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need the Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and peace of mind for someone like me who is technology limited. They’ve covered all the bases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service for my tv! Had one issue and geek squad helper me quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As always, get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a geek squad plan for all my devices in case something were to happen.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi RickyG. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 4 out of 5 stars

    Why not have protection?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have geek squad protection for everything we have purchased from Best Buy. When an issue has come up they are great with helping out to the fullest extent. If there isn't a fix they are quick to do what's necessary to resolve any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for the money. Don’t have to worry about going through the manufacture on any warranty glams. Plus it covers just about everything except abuse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always need additional protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet, its been over a year. I always get added protection, just in case.

    I would recommend this to a friend