Customer Ratings & Reviews

As always, Bestbuy has the best protection plan and a must when spending money on expensive items.

Actually had to use on more occasion. Favorite part about it is you dont have to replace with exact item if you choose to go with a different brand.

Great extra protection just in case manufacturers warranty has expired

The Geek squad came out to my home as scheduled and fixed my TV. They were knowledgeable and professional. A great warranty to have and I recommend them 100%

Could not get anymore perfect! Top notch service fast and responsive!

Best service department in any store. The agents at the woodland hills location in California are above and beyond helpful

Because I know your work from years of been Best Buy Costumer Excellent. I haven’t used you guys yet

Hella good protection i wouldnt change for anything in the world. Good purchase anybody that dont buy it is cray cray

Highly advise to have the Geek squad protection above and beyond any manufacturer warranty… 100%

Great addition for my 22 inch Insignia TV. I know that it will be around for 5 years. Great deal at a great price.

Literally the worst customer service ever. Delivery and install of TV was set for 9/17 between 10-1. Called at 10:45 to say they weren't coming, but could come 9/22 between 10-1, so took the morning off to be here for install. Then got a text at 1:19AM to day that now my appointment was changed and they'd be here 12-8PM today. Tried calling and person on phone barely spoke English.

Warranty is great through them. I hope I don’t have to use it but if I do I know I’m covered

Haven’t used the warranty yet. Always buy these warranties due to the ease of just returning or exchanging a product.

The agents are on standby for 5 years if anything were to go wrong with my tv. Now that’s called product security!

The agents came to our home and installed our purchase quickly. The agents also explained the setup and we couldn't be happier.

Always they are ready to check and fix if possible, great home visits, always on time in the windows frame given.

Presumably a valuable protective asset and it will transfer to the next owner when this property is Sold

Excellent installation with 5 year piece of mind. Agents helpful and kind.

Useful for if my technology is broken i can replace it easily

This was a mazing to my daughter since its was her first time to have a phone.she wipes it every minute and love it.