Customer Ratings & Reviews

When my tv failed I called in the geek squad. Each one was super nice. But. They misdiagnosed, lost the replacement parts, ordered the wrong parts. Also it’s hard to get an appointment. One customer service rep said they were understaffed and some people have to suffer a little bit. It was a month without my tv. Finally they just replaced it. Haven’t installed the new one yet. Fingers crossed.

for peace of mind. have not needed it yet but it will happen with all my best buy purchases

Always helpful when I need them with very little updates or effort on my part. Works in the background to keep my computers running smoothly.

I always buy protection plan and use geek squad so helpful and always willing to help fix an issue

Don’t think I will need it but it’s better to have and need than to need and not have

Don’t think I will need it but it’s better to have and need than to need and not have

Have used this protection in the past and am pleased with the value and security it provides

Don't purchase any digital devices or electronics with out getting the extended warranty.

Again geek squad very good company for any electronics

Just the thing we needed. It's a must to buy if you have little kids running around.

always amazing I get this each and every time they are the best

Service was easy to obtain and makes me feel secure.

Haven't had to use it but it's a peace of mind to have the extra protection for my purchase

I am glad to have sign up for this protection plan.

I am glad to have sign up for this protection plan.

Always happy with Best Buy guaranteed Geek Squad protection. Worth the money to save your tv just incase.

Can never go wrong with extra protection. A must for a worry free enjoyment of your purchases.

Purchased it with my new Oled tv and have not used it yet but hopefully i will so i can get my monies worth!

Definitely worth it. I always get it. Works for me

Definitely needed for electronics these days. Priced right.