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Customer reviews

Rating 4.7 out of 5 stars with 30529 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 783 Showing 15,641-15,660 of 30,529 reviews
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Geek squad fixed and my issue and made suggestions on another product that wasn't in the equation. So I got double help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know they don't build tv s like they used to glad I got this plan it paid for itself when I made a claim. Claim was quick and easy to make a claim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad coverage has saved me from spending hundreds on new equipment. Buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy warranty, no matter what we purchased from Best Buy we always get the warranty it is reasonably price and cover so much thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a most

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had geek squad give a gift card to replace my four year Samsung that died. Worth the money, won’t buy anything without geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy if u can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers accidents and damage . Will not cover theft though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She. You thing to buy a big screen don’t forget to get a plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even the best name brands can fail to perform. It's nice to know that geek squad protection can help you repair, or retrieve important files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plans great value for the price plus I love they actually do the repairs mostly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was offered a warranty to add on with my new TV when I picked it up

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer. The protection always pays for itself since things aren't made like they used to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped with computer issue and made it really simple to resolve.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    A must have when buying a TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the insurance on TVs. Geek Squad is amazing on TV repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing your device or devices are covered inside and out from top to bottom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing your device or devices are covered inside and out from top to bottom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing your device or devices are covered from top to bottom inside and out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet, but is a good idea to get considering our last tv didn’t last us a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful and cooperative great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty on my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must be part of my 5 year warranty I paid for on my tv. Paid $30 for 5 years great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called for help and advice and they made it simple to come in 4 help were nice even though it was silly

    I would recommend this to a friend