Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30606 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 955 Showing 19,081-19,100 of 30,606 reviews
  • Rated 4 out of 5 stars

    Hope I don't ever need it, but nice peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my new OLED, I hope I don't ever need it, but from what I have heard they cover a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection just in case you never know.Always get it on a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the protection plans.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting professional protection plans so I can protect my items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad techs are top notch! They know their business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is awesome the main reason my family chooses Bestbuy is the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Butt hole

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you like a tv. I like a tv. That is a tv. Hello tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is a plus.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t pass on protection. Great service at fair prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope i don't have to use the 5-year Standard Geek Squad Protection anytime soon, but it's good to know that I have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually get warranties or protection plans but I did get the protection plan for both of my new TVs and I am glad I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price on protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up tv and I feel comfortable for the next 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing and if anything happens they fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Master

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product I recommend this for everyone....They are great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i did not know i had a 5 year standard geek squad protection plain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have with big purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on all my big purchases. I’ve had to use it before, came in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is top shelf stuff. I highly recommend this service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible customer service and product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service from geek squad is horrendous. I set up a service call to repair a LG OLED tv before Memorial Day because it doesn't power on. A quick internet search reveals there is a known issue with the power board, which was confirmed during the first visit. Yet here it is after the 4th of July holiday, no new power board and no working tv. The local store cannot (or claims it cannot) provide any help. All you can do is call an 800 number, be placed on hold, and be told they will call you back with a repair date, which doesn't happen. No one seems interested in fixing my TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    YES!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is AWESOME whether they are fixing your electronics or mounting your TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like always it's a good idea to have protection on anything you purchase from Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed this so I can't say how well it worked out but I would assume it would replace my product as stated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed protection for a new TV. Hopefully their will be no issues that arise, but the protection for 5 years should be worth it.

    I would recommend this to a friend