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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30613 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 985 Showing 19,681-19,700 of 30,613 reviews
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for and electronic equipment for all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use it several times and was easy. Geek squad was easy to communicate with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind! Worth the money and bang for the buck!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A definite must to get protection on your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have insurance specially when its at such a great price and will bring you a peace of mind.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely terrible experience with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is batting 0-1 with me. I made an appointment 2 weeks ago for a TV repair at my house. I took the day off work with no compensation for the appointment. So today, 13, June 2025 on the day of my appointment, Best Buy canceled my appointment without explanation and wants to reschedule. Absolutely terrible experience. Because my TV is larger than 42” I cannot take it to the store. For geek squad to look at. Again, absolutely terrible experience and customer service with Best Buy. I’ll be taking my business elsewhere. I’ll also be talking with family and friends about this, and I’m 100% they will never shop at Best Buy again either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price, piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a pricier of Mind to have extra coverage of protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best insurance compared to any other. I love geek squad insurance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I RECOMMEND GET GEEK SQUAD JUST IN CASE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good pitcure, smart cast moves a little slow other wise good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, the Geek Squad protection plan is well worth the investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH HAVING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If anything goes wrong with our little bedroom TV, this will take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have that piece of mind just in case something happens...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Good I havent had to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My television has worked well and I haven't need to use the Geek Squad. I am happy to happy to have them around just in case I need them. Life is better with them in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty for a low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thankful that the warranty protects and allows me to bring back to beat buy instead of a third party

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is the best and when your product breaks I trust them to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-Year Standard Geek Squad Protection ,Very good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer installed my TV quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in case my smart TV gave me trouble. So far everything is fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alfredo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recomendado !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warrantly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this for my products and have used it plenty of times. it is a fast peace of mind protection that is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksters! Are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a good experience and will always have geek squad on my side.

    I would recommend this to a friend