Customer Ratings & Reviews

I never had to use the geek squad but i feel it’s a goof thing to have just in cast.

If they cover like the last warranty plan, I'll be happy (if I need it)

When I buy any electronics in Bes Buy I get a protection plan too. My experience with those protection plan is very good, fix the electronics or change it if can not be repair.

Glad I purchased the 5 year protection plan because I don’t think it’s that good of a tv.

The tech was very helpful and knowledgeable. I have used this service many times always friendly

I recommend getting the geek squad plan, especially for those expensive purchases. The no hassle replacement is EVERYTHING. I have kids and they can look at something and it will break. Lol. Fortunately geek squad has always been there to rescue us. Thanks best buy and geek squad. Fast, friendly service that's worth every penny.

Whenever we buy anything from Best Buy we always get the Geek Squad protection which has always been beneficial to us!! Lightening storms etc can damage tv's even if you have generators or power supplies! So for us the protection is well worth it especially with how expensive electronics can be!

i had to use it before and bestbuy made it right. you'll never have to worry about the item you buy

Best protection plan in the business. I got very tired of dealing with all the terrible plans out there, and now only purchase best buy when possible so that I don't have to deal with lesser protection plans.

I like my laptop is fast and is great but I still got to work on it because I have forgotten my computer skills so I have to get back to it but it's very great I like it

It’s important to have this service in case anything happens to my tv

I’m elderly and not good with computers so it absolutely pays me to have help,ALOT. The Geeksquad is available anytime, their nice, patient, understanding and very helpful. They make sure all my needs are taken care of and I don’t need anything else before they hang up. Thank you Geeksquad! Couldn’t do it without you

Always a a good idea to have some extra security in case life happens.

We depend on the Geek Squad to help us when we have issues we cannot resolve on our own. Having the Service gives us peace of mind and the squad members are always courteous, respectful, knowledgeable, and available.

An extended warranty from BestBuy is a great idea for expensive items like refrigerators. I used it once for the ice maker and later when the compressor went out. After a couple of repairs, they decided to replace the whole refrigerator. Thank goodness I bought the extended warranty!

You guys are the best you know exactly what you're doing and I will highly recommend you to everyone

I luv interacting with geek squad. And its worth the money to have geek squad protection.

Great to have this coverage if needed. Hope to never have to use it but good to have that peace of mind.

I came in broken, confrontational and having a melt down. The Geek Squad handled me with kid gloves and made the world right again. They calmed me down, explained what the steps were to rectify the problem and then took action to get it done. They didn't make me feel stupid or inept. Outstanding Customer Service!!!

Small tv already had a mount took about 15 minutes to replace old model with new. I highly recommend the geek squad protection its a no nonsense policy they will either repair or replace no ifs & buts.