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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 500 Showing 9,981-10,000 of 30,824 reviews
  • Rated 5 out of 5 stars

    We’re Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy protection plans and Geek Squad service when we make electronic purchases. Why not? If anything goes wrong, we’re covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was easy and simple to setup. Picture quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You would be crazy to not get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy a TV without this service. Its paid for itself many times ober everytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aññ good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good samsung had always been good to me. So all good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me guide me through my mount set up and our my WiFi on the tv best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SantaHelper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for peace of mind and affordable well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always brag to people about the warranty. Best Buy geek squad I believe has the best out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down I love my geek squad protection getting this for my TV was needed because I knoe if there's a problem I can contact geek squad to find out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous staff, eager to assist, best value guaranteed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the the tv and I’m very satisfied with it and thank you for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection because they have taken care of any issues that came up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this along my with a TV. It's great to have just in case something happens. Lots of reasons they will fix and or replace. Lost a great TV to a lightning storm. Don't want that again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need to buy just incase something happens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan for an item that might need it and not expensive at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far, haven’t had to use it - hopefully I won’t have to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a Necessity to buy the extended warranty because we never go wrong when it’s need . Also they are very dependable and get things fix.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Again..can go eitheer way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service, well, when you can get someone. It goes either way so it's hard to say. Seems when you get someone to help you that is good, they are very good, but when you get that other guy...doesnt go so well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased the warranty, just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use the warranty on a camera and 2 laptops. BestBuy just replaced them, with very little inconvenience or hassle. So, I purchased the warranty on our most recent purchase, a Samsung TV--just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HIGHLY RECOMMEND ALWAYS BUYING THESE BEST BUY WARRANTIES AS A JUST INCASE EVERYTIME IVE HAD TO USE THEM BEST BUY HAS GIVEN TOP SERVICE AND REPLACEMENT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SOUNDS GOOD TO ME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is a great investment. I have used their services many times, and they either 1. Walk you through it 2. Fix it 3. Replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to buy replacement or protection plans in case of those oops moments or hardware failure. I haven’t had to use it and hopefully I won’t have to.

    I would recommend this to a friend