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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30399 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 502 Showing 10,021-10,040 of 30,399 reviews
  • Rated 5 out of 5 stars

    Geek squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know they will show up if needed. Best warranty to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I have not used the five year geed squad protection plan. Hopefully, I will not need to use this. Just purchased it as an insurance policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I have not used the five year geed squad protection plan. Hopefully, I will not need to use this. Just purchased it as an insurance policy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have the peace of mind knowing that if something happens to my new 4K TV, I could get this product replaced. I have had success with other warranties from Best Buy. The price was a little high at $189.00 but I did have a $50 Best Buy gift card that I applied towards the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There services were great helped with any issues had a great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would Always recommend the geek protection. Most warranties at other businesses are not worth purchasing I purchase everything I can from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No worries if it breaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally was not going to purchase but decided to go ahead because TVs are now computers and having had to replace a bad piece of hardware unexpectedly on my PC was expensive. I liked the coverage, cost and peace of mind offered. I can't give 5 stars till I actually use which I hope won't be needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good election

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t used yet, but I have a very good reviews for the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great installer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was professional and knowledgeable. Have used the Geek Squad on several occasions and have never been disappointed.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words! We really appreciate hearing stories like this. We're happy to hear that you had a great experience.

  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great! Worth it for the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the service yet, but I enjoy the peace of mind that comes from having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend great product , great value , fast deliver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it, but I like the quality of work they have done on previous issues. Better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired 65" TV and was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 65" Sony TV wouldn't turn on. Called Best Buy. Geek Squad worked on it and fixed within an hour. No issues since. They were very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it cause you wont regret it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having geek squad protection its a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Geek squad protection for 2 years. All has gone well with my unit so I have not had any reason to use the service. Just Protection so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first T.v. messed up a week before the warranty went out. They brought me s new tv. Bigger than the one I had. So I renewed my warranty and will always this it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peae of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind knowing that any problems with my new television will be taken care of in a timely fashion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than yo be sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the value. I don’t always purchase warranty however for certain products it is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reset was a snap.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I on had to do a restart on the tv they were on it.

    I would recommend this to a friend