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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30402 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 512 Showing 10,221-10,240 of 30,402 reviews
  • Rated 5 out of 5 stars

    Surety in knowing BestBuy has our back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection, quality, and several years of additional coverage by experience personnel is a good safety net to have for our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With every purchase I make at Best Buy I always get the Geek Squad protection. For me it has paid off several times and without it, it would have cost me near a thousand dollars for necessary repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had to have a tv replaced. Geek Squad made sure I knew it had to be removed from the wall to get replaced.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Want peace of mind?!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's simple...electronics can fail...no matter what you pay for them so why not buy protection that covers it all (for the most part). I would buy electronics of any kind without this protection!! It's insurance.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What service is supposed to mean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to get help with a tv i both in feb it is now dec and the tv keeps dropping volume then gets really loud i think it's outrageous that you can spend $300 on something that don't last a year and then trying to get hemp fixing it with a geek squad protection plan that you buy for this reason and what it costs you more money to fix it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting the warranty package. We had the same TV blow out on us from another store after 3 Months. Without the protection plan from here, if this happens again, we are out of luck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't go without!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for protection. With the way electronics are these days, you have to protect yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional protection and secure and under pro hands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They help me with some software issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful if you're prone to accidents but would buy again if the product costs over 200

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome project! Very good ! Worth the money! Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always a dood thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used this yet, however I’ve used the geek squad to install my refrigerator w/ ice maker and they were great & I always use them for any computer work—A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet so I really can't say anything about it. My dad has it and they've helped him lot's of times. This is why I got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed geek squad but good to know they are there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure it was worth the cost but it’s a nice piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the best, in and out in 15 minutes with repairs made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to know they are available for questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the Geek Squad yet - but knowing they are available for issues and questions as I learn about SMART TV's is mind-easing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote fixes rock.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks are always there to solve my problems. They do most remotely and my 3 year old laptop is doing fine with their upss da are every ) months or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always friendly, easy to use, I count on them to be my service providers and have not had any issues, on the contrary all has gone well, over many years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy all our appliances from Best Buy and always get the warranty and Geek Squad protection and have never been disappointed. They are helpful and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is a great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is the best had some issues setting up my tv they helped me during the process and all is well now

    I would recommend this to a friend