Customer Ratings & Reviews

My first tv I bought so happy with it!! Works well and picture is beautiful even the sound is great!

Hopefully we never need it. Purchase was easy and we have found the Best Buy program works great.

I bought this policy just in case I have any problems with the television I purchased for my mother's birthday. The good thing is I haven't had to use it as of yet which I guess is a good thing.

Haven't had to use it yet! Very reasonably priced!

Every high value electronic I purchase at Best Buy will be bought with geek squad protection due to the fact that they will always fix any problems with it.

Easy set right out of the box. Already have a Roku account so most everything transferred over.

Great to have peace of mind. Habe purchased these plans for other products and been happy with the service. Geek Squad takes care of you.

They can fix anything you buy at Best Buy in minutes

I buy a lot of electronics so this really pays for itself in the long run. They service and update my computers for free with this plan.

I always purchase a warranty for my electronics just in case something happens or goes wrong.

the only thing i didn't care for is that it took a few days before a tech could help me but when he did, he was very good, informative & polite. i'm glad i signed up with the geek squad!

I always get protection plans you never know when life happens

Very nice people when they come out to fix or service an item.

bought it, used it, and never looked back. Its great peace of mind with more expensive products. I would highly recommend. Just do it!

Best tv the my life thanks Best Buy forever Samsung 77”

Geek Squad is very helpful and warranties are good.

Great extended warranty for the price as a my Best Buy member. Hopefully won’t have to use but glad to have the extended coverage.

geek squad is the best! Always there when you need them thanks

Love having the peace and mind of coverage in the event anything happens.

My better judgment was clouded when I purchased this plan, because immediately preceding its purchase, a TV that I bought open boxed the year prior and did not hook up until the 1 year warranty had lapsed, ended up having an HDMI input that did not function upon first use. Under normal circumstances I would assume that a new television not purchased on Black Friday or the like would easily go two years without any issues. I am close to the end of the 2 year coverage period for a television. If I do not end up using it then the plan was a bad choice, but the TV was was a good choice. If I do end up using it then the plan was a good choice, but the TV was a bad choice. Pretty standard when it comes to insurance.