Customer Ratings & Reviews

Purchased this additional warranty support contract to cover the item purchased with it. Always good to have a backup plan if there are any unforeseen issues with the technology.

I had a LGC2 go out on me they gave me a gift card for the entire purchase price of the TV. It was fairly simple. This is the first time I've had to use it for that.

Always get the protection plan. It’s worth it because you never know with how stuff is built these days

I will continue shopping at bestbuy, great customer experience.

I read several review for the tv I was about to purchase and there were some problems. The people had the geek squad protection and noted the timeliness and ease of replacing the troubled product with the protection plan. So I purchased it. I hope I do not have to use it but am glad I have it.

honestly, geek squad protection is one of the best i’ve ever used. they are always such nice people to talk to and they always find a solution for your problem!

I always try to get a protection plan when i buy more expensive items.

Vivian great tech. 100%. She had everything hooked up in no time. And explained how to use my remote.

It's a great feeling knowing that I'm covered no matter what happens.

This is reassuring to have. The Geek Squad mounted my TV on the wall. I had to have the TV replaced this year and that was covered. It makes my life less stressful to have it.

THE AGENT CAME TO SEE WHAT MY ISSUE WAS WITH MY TV HE WAS EXCELLENT IN EXPLAINING THE ISSUES BEFORE ME AND WAS ABLE TO RESOLVE ALL ,I DID HAVE TO UPDATE A FEW THINGS SO I HAD PRE-PURCHASED THE POSSIBLE ISSUE ITEMS AND WAS A GOOD THING CAUSE WE DID USE THEM AND DIDN'T HAVE TO COME BACK ALL DONE IN ONE VISIT,

My samsung tu8000 stop working after two in a half years so happy i got this 5 year protection plan. Returned the broke tv and they let me pick out another tv of the same value.

When I call Geek Squad and told them that the delivery man just came and dropped off the TV without helping me set it up, they told me not to worry that he would have them turn around to help me set it up, and that put my mind at ease that I made the right decision but getting this warranty.

I have exchanged tjings that was damaged and lost. They honored the protection plan and i got a new replacement.

What how bad TVs are made it’s important to buy the protection plan the previous 3 TV’s I purchased have have all quite working on year 4

Take computer, mobiles, or report tv issues. They are knowledgeable about technology. Very happy with their services

I love this dumb tv, it's the best. Super light weight with nice sound and picture quality. Adding Geek Squad Protection was a sane & smart decision.

I love this dumb tv, it's the best. Super light weight with nice sound and picture quality. Adding Geek Squad Protection was a sane & smart decision.

I normally purchase warranties on all the products I buy, but never use them and the warranties then expire. My television had a screen issue, called geek squad, geek squad came to service my television, geek squad could not fix the problem, television was then exchanged using the warranty. Great warranty!

I have purchased this for four 55" TV's in the last eight years. And have used it twice. If they can't fix it. They will let you pick a replacement of equal or greater value on any brand. Of course, you pay the difference on any upgrade.