Customer Ratings & Reviews

Always get this if you can, definitely worth the extra money

Great customer service easy to file claim. Urgent are very knowledgeable and helpful

We always get our products protected and it has proven to be a god send. Have had to replace 2 TV's prior to expiry and what a deal! We are reimbursed if they cannot repair and you get a new one. You don't always need to use which is the preferred method - but if something happens you're protected!

Luckily we haven't had to use this yet, but the Geek Squad has always been helpful, so I'm hoping for more of the same should I ever need them in the future!

Protection plans are an absolute must and they have actually saved me when things go wrong from having an expensive paperweight.

Excellent service, good recommendations and quality in product..

Great service just in case anything happens to my Samsung I will continue to keep purchasing from Best Buy the best products!

Good deal overall and geek squad has not failed me yet. I have 3 years for my tv and if it dies I get the value of the tv brand new even if it breaks the last year on the last day of the warranty. That is piece of mind and worth the upfront cost.

I purchased this to make sure if I had any issues that it would be repaired quickly. Never had to use it except on the occasional xBox Controller. This was purchased for a TV which is always good to have.

Geek Squad is always a good decision because if anything goes wrong you can get it fixed with no extra out of pocket expenses. I have been purchasing Geek Squad for years and I would say Buy it you won't be sorry for the extra protection you get.

Great affordable TV, its very sleek, works great and its pretty big. Overall happy with the purchase, also it was extremely easy to install.

I've leveraged Geek Squad 2 yr protection on multiple appliances. Unfortunately, it just seems that the Manufacturing of units isn't what it use to be and as such the need for peace of mind for a big purchase to not have issues is worth the cost.

I still think this tv is a great buy. Picture quality is very nice. Has game mode. No glasses but they are cheap enough, I recommend the regular active 3d glasses. 3D works in all model with virtually no crosstalk. Don't recommend using 3d in competitive online game play due to input lag but is amazing for campaign or co-op.

The team at Best Buy in Virginia Beach are simply the best ... courteous, professional, knowledgeable and caring. Who could ask for more?

The warranty is a great comfort regarding both of these issues: We live quite a ways away and our summers are hot.

Excellent A+ and very responsible and respectful!!!

A must add on with new equipment. Even if you don’t even use it, it’s worth it for the peace of mind.

Matthieu Specq is the best. Very helpful & patient.

I took the 2 year protection just in case something goes wrong. My past experience with the Geek Squad was great. I would expect to get the same great service on this purchase if necessary.

this review request was on my home screen for no discernible item, thumbnail was not a link i could check, and tried to verify from past purchases but could not find matching item