Customer Ratings & Reviews

The agents helped me load my tv to my vehicle very positive

EXCELLENT EXCHANGE SERVICE BY LOU IN FLORIDA NICE CHAT

Never not get it. got it many times cause its a must have

My brother installed my Samsung TV with no problem. The instructions were to easy to follow.

I have not actually had to use the geek squad, but they have answered many questions for me and were very knowledgeable when I am in the store trying to purchase what I need. I feel I will have reliable and knowledgeable service when I need them

My entire household fully recommends Geek Squad services, esp their extended warranty service. It is simply a no brainer. Less headache in times of issues, and they are very very professional,..!

Great Service, pleasant and helpful staff. Very Accommodating.

It is always a great idea to purchase an extended warranty for purchases which qualify. I have purchase Geek Squad protection for other products I have purchased from Best Buy. The sales personnel do not pressure you to purchase the protection. They do an excellent job in explaining the protection.

Samsung make great TVS The picture is bright and no blur in action sequences. The blacks are very black and sound is good. The remote is simple but does a lot and easy to use. The only thing I wish all the connection were on the back of the TV rather than in the extra box you have to hook up.

I will always purchase the protection plan. My previous television malfunctioned after 2 years and we were provided with a new television of equal value. We were then able to upgrade to a larger model of greater value. I immediately purchased the 5 year protection plan for the new television.

When I purchased my tv I had to get protection.If you really care about your tv and want to use it without thinking about any damaged not being covered .Then this is the plan you need and have a peace of mind .Enjoying my tv to the Max

Have not used yet but wouldn’t buy the tv without purchasing

The last Protection plan I purchased covered Geek Squad analyzing my tv after three years and decided it was unrepairable. I was able to get a full replacement. Geek Squad protection is worth the added cost.

If you don't like manufacturers' warranties, best buy has a great price ... it's better since you can make an appointment and the technicians go to your house to check what is the problem with your device ... very good investment

This product is great for my security system.Its help my family by seeing who is at the door.

I hope I never have to use this protection plan but I am very satisfied with the fact that I do not have to mail my television anywhere, all I have to do is repackage it and bring it back to the store with the receipt and they will either fix it or give my money back. Why less of a hassle for me.

I bought this protection only because it was not so expensive and figured why not. Manufacturers don't make things to last like they use to so I figure i protect myself just in case.

Purchase the Geek Squad protection service as an insurance policy for my 75" TV... just in case something would go wrong as it's mounted on my den wall. There is nothing like having insurance when buying a extra large TV that's mounter of the wall.

It’s a warranty! And it’s for 5 whole years! I mean, it’s pretty self explanatory, but if you get an oled tv it is important to note that this does cover the burn in effect that sometimes happens from static images.

The agents were nice and friendly. They helped me setup my tv with ease within 30 minutes. They were quick and professional about it. I would highly recommend having geek squad help with setting up your TV. It worth it