Customer Ratings & Reviews

Great Greek Squad with lots of knowledge and quick to finish whatever you bring in or come out to you.

To have Geek Squad on your side is a blessing. The best thing about Geek Squad is that everyone is very knowledgeable and can pinpoint the problem(s). It is worth every penny.

The Geek Squad is great. Everyone at Best Buy is knowledgeable about the available products, and they are very helpful in finding the products that will work best with my own personal needs. The staff at Best Buy are very helpful.

important to have it! i hear this is a good company

I have not yet had to call upon the Geek Squad; after all, the TV set is just out of the box. It was time-consuming and overly complicated to set-up the TV, but I did not think my Geek Squad protection plan covered set-up; and it doesn't. Without the 5-year Protection Plan I would have passed on this major purchase. Not yet having the need to summon the Geek Squad, I am not in a position to evaluate their service by way of either speed or competence. I hope never to have to summon them.

Geek squad protection has saved me sooo many times omgosh!!! I do not buy electronics without this and that's why I buy all of my electronics from Best Buy! Thank you Geek Squad!!!

Always worth the extra money upfront. You never know when something is going to go wrong. Best Buy makes it easy to just swap your item out or get a store credit towards a replacement.

Unless you dont invest in added protection on your purchases

This is a wonderful TV. It has met all my expectations. I will buy TCL products in the future as they are on the cutting edge of technology. Thank you.

This added warranty gives me the peace of mind just in case there’s an issue with my new TV for the next five years. I love protecting my investment with this warranty,

I haven’t used any kind of help from Geek squad, it’s good to hear that if I ever do in the near feature that it’s there at my convenience or until my due date expires.

Great add on service. I haven’t had any issue with my appliances so I haven’t had to use it full yet. But it does bring peace of mind if something was to happen.

The delivery guys were very knowledgeable, carefull and made installation look easy.

I bought the Geek Squad plan to protect two of my Samsung TV purchases. The plan was better priced than the competition and it also offers two more years of protection for a total of five years. Recommend anyone purchase these plans on TV's.

I always purchased an extended warranty for piece of mind especially with an expensive electronic products hopefully if I ever needed to use it it would cover it with no pressure

Have used this previously where a tv had issues right before the expiration and it was a life saver. Geek squad came out and fixed the tv

This is very useful for the longtime usage of my tv

I am glad that I purchased additional protection for my Smart TV. I am the envy of the family. Best Buy is the best

Peace of mind with a good quaility warranty, I had to use on other products I purchase, I had good service when it happened

Handled fast and Efficiently Thanks to Geek Squad and In store Customer Service Representative made the transition seamless..