Customer Ratings & Reviews

This is the best TV I have ever bought, picture is just too great love it. I bet no one can't go wrong with this TV the motion ratio is 240 which is way much better than 120 plus voice recognition remote control and 3D.

best buy is so good.the price is very good. delivery is so quick

Geek Squad is the best. They are very helpful and knowledgeable

Thankfully we have not had to use Geek Squad for our TV's, BUT we have for other products and they have been great!

They set up my first tv pretty quickly. Smooth process.

Best Buy warranties are pain free and reasonable considering the fail rate these days. The pros will advise against it. But the minute you are out of warranty and it breaks, you'll be paying a whole lot more.

Had to call them within the first few hours of setting up my tv. Got an appointment the very next day and it only took a few minutes to realign some things in the back that was not allowing the tv to come on.

Geek Quad protection is very good warranty and helpful people with any issue, I purchased this additional with every purchase I buy when available,

I had to wait on hold fr a few minutes but everything went well

I purchase with ever major buy. Its a must have. The service is second to none.

Very nice customer service. Quality atention and very nice organization

My 65" Sony TV wouldn't turn on. Called Best Buy. Geek Squad worked on it and fixed within an hour. No issues since. They were very professional and friendly.

Have used in the past, not for the TV that was purchased and I loved the service.

The agents did a great job loading my TV into my car correctly.

They did such a good job installing the tv on the wall

The agent over the phone was very friendly about helping me with my broken tv to replace it with a new one. Once the delivery agent brought the tv however, he was not helpful about mounting the tv. I already have a TV mount but he would not help me mount it.

Always get great help every time I walk up to the geek squad counter.

Hope never to need it but is nice to have the peace of mind that if my daughters tv quits working in the next three years we don’t have to worry about it.

So far, no complaints - hopefully I won't have to use it ever!

Love geek squad ..had one issue with open box computer all in one that I don't think was handled properly but overall good job