Customer Ratings & Reviews

Have not had to use the protection plan yet. But what I understand that these OLED TVs can be very pricey to fix and if anything were to arise it sis best to have something backing you up and for five years the cost is minimal!

Best plan for the future, outstanding customer service and help!

I will always purchase the protection plan from Best Buy. I had a past TV which had an issue and Best Buy honored the plan. I got a new replacement TV. It was easy and they walked me through every step. Very satisfied!!

If you can afford the extra $$? DO IT. IT's a gamble if you'll ever use it, but hey...Insurance.

My tv broke and they replaced it immediately. Thanks

The $350 purchase price of the TV brought the geek squad protection program down to $50 for five years good value in peace of mind

I have only used it a couple of times, however I know it's there when I need it and they are very nice when I have had to call them.

This was a gift from my son. I love the security of Geek Squad coverage

Great buy for the family. Would definitely recommend. Best buy at its finest.

I’ve had Geek Squad protection on many, many products. In those are events that I have had to use it, the service has been stellar and able to resolve the issue in short order or I was provided with a replacement.

The Geek 5 year protection is the best deal for the money you will ever make. We always buy it and had never regretted getting it. Peace of mind

Since this is our very first time purchasing a flat screen TV, I was a little worried about the possibility of future repairs. We are on a tight budget and could not afford costly repairs! The Standard 5 Year Geek Warranty is EXACTLY what we need to take the worry completely away! The home repair is an added bonus!!

must have protection. if you invest in an electronic you need to be protected.

Whenever I have a problem, the geeks squad is always on top of it. The staff has very good customer service skills, which is a plus in this pandemic area.

The agent was able to remotely install the drivers for my printer on my pc. They were supposed to be installed with the original purchase, so kind of a net net zero.

Very good product would refer to family and friends

Prompt, professional, personable and very knowledgeable!

I haven’t had to make use of my Geek squad protection plan as of yet but based on the description of the plan, it seemed too good to pass up. Hopefully if I ever have any issues, bestbuy will honor this plan with little to no hesitation.

absolutely real good 5 year external warranty right away contact with the customer service and replace my TV for another one I will recommend this warranty for everybody

Good protection plan better than any other i have ised before i always buy it when buying a new device