Customer Ratings & Reviews

Love having this! Helps whenever anything brakes or gets damaged.

This is a great service, well, when you can get someone. It goes either way so it's hard to say. Seems when you get someone to help you that is good, they are very good, but when you get that other guy...doesnt go so well.

Purchased this along my with a TV. It's great to have just in case something happens. Lots of reasons they will fix and or replace. Lost a great TV to a lightning storm. Don't want that again!

Worth it for the price and the extra protection could not go wrong at all with it being a smart device during the rona bandemic

Is one the best service to have when coming to best any Best Buy merchandise

I HIGHLY RECOMMEND ALWAYS BUYING THESE BEST BUY WARRANTIES AS A JUST INCASE EVERYTIME IVE HAD TO USE THEM BEST BUY HAS GIVEN TOP SERVICE AND REPLACEMENT

This protection plan is a great investment. I have used their services many times, and they either 1. Walk you through it 2. Fix it 3. Replace it.

I like to buy replacement or protection plans in case of those oops moments or hardware failure. I haven’t had to use it and hopefully I won’t have to.

The agents came on time and followed safety guidelines and mounted the tv within minutes. They provide us with a friendly and knowledgeable service.

S95b samsung is the best gaming tv on the market. A must fit gamers. Brightest oled!

Geek squad insurance covers OLED burn in which is wonderful. I love the peace of mind that my devices will last a long time, thanks to geek squad.

The services were readily available and easily accessible

I have had to use the warranty on a camera and 2 laptops. BestBuy just replaced them, with very little inconvenience or hassle. So, I purchased the warranty on our most recent purchase, a Samsung TV--just in case.

I purchased this from Geek just in case I had problems after mfg warranty, I haven't had to use it so far, but confident they will be available if needed.

I love my t.v. I want shop anywhere else for my electronics and more.

Anytime I purchase a large ticket item from Best Buy. I will always purchase the warranty. The replacement options are great and give the consumer comfort in knowing there purchase is secure.

Bestbuy has an excellent track record when u make a warranty request. I havea piece of mind knowing that this company will back its product!

Always purchase with any major electronic purchase. Have used it many times, and gotten my money back completely on two different occasions.

I had no idea I could use this protection plan for all my electronics at home, the people on Geek Squad are very friendly and they always have my item ready before the time they estimate

Good to have 5 yrs of coverage from the Geek SQUAD!