Customer Ratings & Reviews

Good coverage and gets the work done fast and very reliable.

Protection is any item purchased is highly recommended to ensure your purchase is a good investment.

I was told the squad protection expired in Nov of 2020. They charged us for services about 2 weeks later which in reality we still had another year on our coverage. Good work except for charges still in protection .

We have had issues with appliances before so we did not take chances this time. We've always been happy with Gook Squad's CS and value.

Go Geek Squad! Protect my equipment and give help and advice for any problems!

Love to have protection on only electricity devices so decently recommend.

Have always gotten the geek warranty. Never had a problem when had to use.

Great Product. Great Price. Thanks Best Buy. Best deals.

I really like Geek Squad when things I bought and things stop working.

NEVER buy anything without Geek Squad Service Plan. Easy to use if the item has a problem. They look up all the info using my phone number.

NEVER buy anything without Geek Squad Service Plan. Easy to use if the item has a problem. They look up all the info using my phone number.

You need Geek Squad service. I've purchased the 5-Year protection plan because it's a must. Sometimes, the manufacturer's warranty is just not enough.

Love this tv is so wonderful picture of image, good sound and very good for video games console

Always buy the extended warranty. It is a sense of security that will ease your mind when and if you ever have trouble with your items.

Worth every penny. Protection with no hassle. BB is there for backup to those unpredictable QOS issues

Haven't had to use yet on this product but have used in the past and is very simple to use and works great. I always get on higher dollar electronics.

Haven't had to use yet on this product but have used in the past and is very simple to use and works great. I always get on higher dollar electronics.

I bought this policy just in case I have any problems with the television I purchased for my mother's birthday. The good thing is I haven't had to use it as of yet which I guess is a good thing.

Every high value electronic I purchase at Best Buy will be bought with geek squad protection due to the fact that they will always fix any problems with it.

Great to have peace of mind. Habe purchased these plans for other products and been happy with the service. Geek Squad takes care of you.