Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 735 Showing 14,681-14,700 of 30,824 reviews
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing like having the peace of mind when making a big purchase! It’s nice to know, if needed, there are experts available to assist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had a problem with this service make sure you get that coverage

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Will always get this on my expensive electronics I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m geeking

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service fast accurate service friendly staff officially I’m a geeking lover if that’s a thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful, knowledgeable employees

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had minor technical issues which employees helped me with over phone. Happy to say that I didn't need any major issues with my equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind of wishing I had asked Geek Squad to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the need to use Geek Squad yet, but I am super happy to have some protection for my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the add on. They take care of everything for you and no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years hassle free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the extended warranty, and best buy is amazing at price and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has always been great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only ever had to use their service one time, but I was glad I had it when I needed it. They are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we haven’t had to use it, but the contract sounds really good. If anything was to happen to my product it would most likely be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan is a Must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always purchase the Protection plan. The "Geek Squad" protection is the one I prefer. Knowledgeable staff, prompt service. Great people to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to buy it because I was already spending a lot, but it's worth it for as soon as something goes wrong with your new expensive electronic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there to help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very friendly and easy to talk to. They will walk you through any problems you have and help you out however they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of their game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed them yet for my TV but they were great when I bought my computer and needed them. I know it will be the same if problems occur with my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is the best to have one any electronics or item in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage to have if you ever had a need. I love that they come out to you and fix the issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad handled very thing very smooth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted, geek squad very professional and very efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance its a must have for the money follish not to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Standard Geek Squad Protection I hope I don't need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a. Great and affordable product! We would def

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a. Great and affordable product! We would definitely continue to shop at Best Buy!

    I would recommend this to a friend