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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30893 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 591 Showing 11,801-11,820 of 30,893 reviews
  • Rated 5 out of 5 stars

    The geek squad are the experts in their field

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team wee incredibly knowledgeable and offered great suggestions to make the bet purchase that was for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the very reason you should be buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is why I pick Best Buy. They are the very reason you should be buying from Best Buy for the support they offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pay for ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection in case something goes wrong especially electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr geek squad protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection plan. If something goes wrong theres no worries. They have always repaired or replaced anything Ive put the protection on with no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always fix any problem quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wouldn't buy anything without geek support! They are the best, always available to answer questions and help walk me thru solutions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This always comes in handy. I can’t say how many times that I needed to have repairs or questions answered that Geek Squad handled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding product and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an outstanding job installing and setting up the new TV. The picture and sound are incredible. Cannot beat the quality of the product or the service provided for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was very reasonable. Hopefully we will not need to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protects Us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection should be purchased with all major buys. Great peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clutch in a panny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little hard to book due to the pomegranate we’re in but I anticipate once the philanthropy is over they will be easy to book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed geek squad but good to know they are there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents very professional. They mounted tv and attached all devices and took the time to explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending several thousand dollars for a TV it’s an ease of mind to have a warranty system to back it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the best, in and out in 15 minutes with repairs made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Please get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service - please take it if you have the option. It will save you a bunch of money in the future and it will never disappoint you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, but they don’t get you a replacement television until a 30 day wait period is over.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Derek. Thank you for sharing this with us. We're happy you've had great service. We appreciate the insight and feedback as this can help us improve our services for the future. If you have any further questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew at Geek Squad are amazing. They are always helpful and friendly, always arrive on time and get things fixed or replaced every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought plan with new tv purchase. Haven’t used it yet and hope not to but just in case I’m sure they will be professional as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend purchasing Geek Squad Protection on your new television purchases. Best Buy employs very talented, knowledgeable people and offers the best customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an expensive lg oled 77" tv. Was nervous about burn in. Best buys warranty covers it. Covers pretty much everything other than physical damage. A bit pricey,but for this tv it's worth it.

    I would recommend this to a friend