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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30832 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 642 Showing 12,821-12,840 of 30,832 reviews
  • Rated 4 out of 5 stars

    Comforting reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have for that “just in case” that might happen with new purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for the extended warranty. With 3 kids in the house we have learned the hard way that anything can and probably will happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have it, hope i dont use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i dont have to use it because something broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love those guys!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smart and patient and very, very knowledgeable and to this day continue to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5yr protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to get the extra protection because I’ve had to use it and having something fixed cost more now a days just for parts than having to buy a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great to have at any time a team to call at any time for any problem. Thank You

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 4 out of 5 stars

    Great insurance to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I have not had to use my Geek squad protection yet, I am very happy to have it "in case"! Any kind of repair/replacement would be a difficult extra expense right now, so it is nice to have this "safety net" to fall back on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind!Another thing less to worry about!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 2year protection plan just to have extra peice of mind if something happens to my new Sony x930e tv and before it runs out will prob add another 2years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5-Year Standard protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but the best quality service received through Geek Squad. Love the option of multiple unit coverage on the policy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was a little pricey but for a big TV purchase this is a must! Not to take anything away from the Geek Squad but I hope I don’t have to use it;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2nd ur protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd yr Geek squad protection is awesome with their dependability and ability to solve all my tech issues. Amazing !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy! best buy geek squad warranties are awesome. never had an issue redeeming a warranty in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always rely on Geek Squad protection. The agents are always helpful, and if it can not be fixed, you will get your money back, usually as a Best Buy gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85” in da house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use yet but for a 5 year warranty, price was excellent for my 85” Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is good they're willing to fix what you have before shipping it off first without even trying to fix it which most companies do not give any effort in doing so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is always good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never be too covered. In home service is ideal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I'm covered if electronic devices break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service. Hopefully I won’t have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A welcome addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan provides peace of mind. Makes the Best Buy products even more valuable.

    I would recommend this to a friend