Customer Ratings & Reviews

We still haven’t use it so we’ll see how it works later

I haven't had to use this service yet, but my mind is at ease knowing they are they when I need them.

So far so good. It is good knowing that you have backup, but even better if you do not have to use it.

I've had geek squad protection on all of my purchases from Best Buy. My problem is always solved with minimal issue. Miles beyond a manufacturer warranty.

I thought this was a good idea to purchase to extend the warranty. A previous tv that I purchased stopped working right after the warranty was over.

GOOD TO HAVE , YOU NEVER KNOW WHEN YOU GONNA NEED IT...

I was not able to get an appointment to install my TVs but still purchased the protection coverage just in case.

Hands down their protection plan is the best I would always recommend it to people that worry about something breaking.

When I add issue with item, geeksquad came in handy. Item was fixed in less than 2 weeks with no cost. One cool thing is that you get update on the status of your product

No matter how big or small the issue, they are there to resolve it. They have gone out of their way on the päst and I am sure they will continue to do so.

This has came in handy for my laptops. It has also helped with the tv and servillance.

I went to my local BB to replace a tv that failed after only 2 months. Instead of giving me the run around, they replaced it. Good job..

I've always said buy protection you can never go wrong with it, I've bought insurance and all my items.

Whenever we've had to call on the Geek Squad they've always been knowledgeable and ready to help us out. Thanks so much!

I always get geek squad protection! They always help, even if it's a simple solution handled over the phone they are always knowledgeable and polite.

I have used Geek Squad twice...both times they were very up front and helpful. They explained what they could do and the value added...very satisfied.

I always purchase the warranties from Best buy. They are the easiest to use when needed.

There is no better service organization than the Geek Squad....I wouldn’t use any other organization...

There is no better service organization than the Geek Squad....I wouldn’t use any other organization...

I really like the protection plans that Best Buy has. The service is reliable and in a timely manner.