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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30821 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1197 Showing 23,921-23,940 of 30,821 reviews
  • Rated 5 out of 5 stars

    Great protection n coverages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If anything goes wrong wit the tv the geek squad will assist me wit whatever it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad gave us the peace of mind when we bought their service. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its best to protect your investment with the insurance that they offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very helpful and very knowledgeable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement of 65" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took care of my warranty covered 65" Samsung TV, no issues except none in stocks. Had to wait 5 days!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service. This has been used already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful with any problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have solved any problem that I have brought to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You always need the warranty. I’m glad I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ⭐️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the 2 year protection plan. BestBuy has great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always knowledgeable and so helpful no matter what you ask about!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great easy hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook up,,,a must have,,,I would definitely recommend!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves me time and money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth every penny Glad we have the warrwanty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Very pleased with this product!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Faulty product, bad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up the television and did not coordinate the remote. Also they did not check the picture as the tv was defective. When I called for service, they told me it would be nearly 2 weeks. When service came out, they said it should have been replaced not serviced as it is a new television. I scheduled a replacement and no one showed up. I called and was told someone would contact me and no one did.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When in doubt call the geek squad!! Play it safe..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 40" Led Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, easy setup, viewing is clear, highly recommend as a replacement tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have geek squad for everything I can awesome get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good people trustworthy knowledgeable professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it — for the money, one can’t beat the price of this added protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this option!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I can get this sort of protection with the purchase of a new electronic.

    I would recommend this to a friend