Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30840 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1371 Showing 27,401-27,420 of 30,840 reviews
  • Rated 4 out of 5 stars

    Great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful price.... learned my lesson from my last purchase without warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used one once prior and it worked great. Hopefully won't need again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am not sure ,I have never had to use the protection plan but glad I have it .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If it fails

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if the the fails. I would like to see it cover stuff like broken screens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product everyone should have it on thier equipment when they buy it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeked up!!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the type of protection!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must purchase when buying a big screen tv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but I'm sure it will be worth the money if I do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to backup my expensive purchase with a top of the line protection plan.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Warranty Lies!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will no longer shop at best buy for any technological need, cpu, phone, tablet, or television. As they specifically lie about your warranty coverage. I purchased a 5yr additional coverge warranty and asked at time of purchase if accidental damage would be covered such as a screen crack in moving the tv from one point to another. I was told it would be covered and if it could not be repaired it would be replaced. Not So. the very thing happened, tv screen was cracked during moving from a table top to a wall mount and after calling and speaking again with an agent i was told accidental damage was covered. Set appointment (which was 2 1/2 weeks from incident) for tech to look at. Day of appointment today 11/23/2022 tech calls and says i see your screen is cracked, that is not covered and instead of wasting trip to see he would not be out. So apparently they hook you for the warranty to increase the store profits and cover only what manufacturer would cover just for additional time after manufacturer warranty expires which is also a hose job because you lose a year of coverage because it starts at time of purchase when Manufacturer covers at least the first year. Im sorry but will never shop Best Buy again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the coverage provided this extended warranty is a good deal at this price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heard great things about the warranty. Luckily I didn't have to use it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No skill repairing anything I had a basic fan go out and they took my computer and my warranty money 6 moths afte i bought a 3 year warranty.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I always buy a protection plans for my electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good price for a 5-year protection plan. Everything is covered!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wanted protection for my product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to make sure that my product was under a long time protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the plan yet. I felt it was better to be safe than sorry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is a Good Choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confident knowing that the TV I gave as a gift has a reliable warranty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good television reasonably priced.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok picture quality. Owned a little over a year, television is jumping in and out of inputs. Overall an average viewing experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the extended protection plan especially for a television

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unsure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully will never have to use it but for the price, better to be safe

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have it, fortunately we haven't had to use it for any of our products

    I would recommend this to a friend