Customer Ratings & Reviews

Haven't used the protection yet and hope I won't need it.

Good, very, very good service and things like that.

Horrible customer service. Protection plans are a waste of money because Worst Buy doesnt stand by anything. The display panel literally fell out of the top of my TV frame, and if you know anything at all about glass, this broke the screen. When it broke, it obviously broke in 1 spot because thats how glass works. Because it broke in 1 spot Worst Buy classified it as impact damage and refused to cover it. Will not be purchasing anything from this joke of a store again. Ill be taking my business over to Amazon. No wonder box stores are struggling.

I contemplated this purchase. I make sure to buy warranties for most of my electronics. I have this warranty on all my tvs! Please be advised that it does not cover everything! I recently had two tvs damaged. The one tv went out for no appearant reason after a little over a year. I suspect some type of surge. It took Geek Squad over one month and two visits to determine that the tv could not be repaired because the parts were no longer available. When the replacement was finally approved Best Buy sent a contractor who could only deliver the new 50 in. They were unable to take down the old tv or mount the new tv. So the delivery had to be rescheduled until I removed the old tv and prepared to mount the new tv myself. The issue with the second tv was that the screen was cracked and it was not covered under the warranty. We have a toddler and unfortunately the screen on our old tv was cracked almost two years prior which was precisely why we were instructed to get the warranty. So of course I was flabbergasted when I disconnected my broken tv and carried it into the store just to be told that it was not covered. So I left the store after repurchasing the same tv for nearly five hundred dollars. Angry was un understatement. The warranty is a coin toss. The only way that it is worth it is if you have a surge.

$30 for TWO years, sounds good to me, you never know what could happen.

Covers anything close and go good service for the price

Best Buy Geek Squad protection plans gives you a piece of mind!!

Did not pan out as i was told, purchase for airpod pros and was told that if we lost one we could get it replaced. Which is not true. only if sound is not functioning correctly with they replace.

Tip kept falling off less than a year old. Really disappointing as I have been buying apple products forever

I would recommend for televisions, it has helped me in the past.

Have not have to use it but is a wonderful protection plan

When we originally bought this plan the guy told us it covered everything in the house. Not true. Be careful.

Never had any problems with any protection plan before.

This is a little pricey, but it has saved my bacon before.

good warranty protection and for a good price . it is worth it

This plan helps ya feel safe and hey, who doesn't like that?!

I had to call with a question and they were very helpful.

This is just what I need to help out with reducing stress in my product

Was a good value for money and just needed to be added to purchase.

Very good to have when purchasing any electronic devices