Customer Ratings & Reviews

Haven't needed to use it yet so not much to review.

Have never been dissatisfied with dependability of GeeK Squad

This is a good deal for the price. It's worth it no worries.

I was given a brand new Fitbit Alta with no questions asked.

Cheap peice of mind to protect product ,fast service ,

Gave a 3 necause I just bought it. Hope I dont need it on a samsung product. Better safe then sorry when a tv is that much. Some people pay insurance on their phone monthly for more money.

The price on the warranty was good compared to other places

They came over to fix our brand new TV. They said it was fixed and the very next day the problem came back.

What can I say best picture quality and size for a affordable price.

always a good idea to have warranty on any thing you buy

Yv is good for the price i paid and the brand i received

I brought the 2 year plan for my 55" Tashiba smart TV on 5-16 -2021 in store at Best Buy. Add the 2 year plan also, and ask "what do the 2 year plan cover" and the reply was "all damages" from the sales representatives. I had a accident fall trying to mount the Tv to tbe wall and damaged the scree. Call Best Buy and they told me the protection plan doesn't apply. Cancer the 2 year plan.

Never had to use it. Wouldn't ya know the TV crapped out right after the 2 year protection plan.

A NIGHTMARE! TV was shipped to me cracked - Best buy did not have any available for shipping so I drove the cracked TV 90 min each way to replace. I get home and get a email that someone cancelled my 5 year plan and replaced it with a 2 year. I have talked to over 10 people on the phone and have have them open two separate cases (whatever that means) and NO ONE can make that 2 year plan back into the 5 year plan I purchased. So FRUSTRATING to deal with, as no one can help and you can't talk to anyone above lever 1. Buy stuff form ANYWHERE else and save your self the frustration! Also love how the phone agents hand up on you when they like.

I purchased the extended warranty for peace of mind.

Protection is always good. Hopefully I dont brake it

Helps making sure if something does happen can be fixed

This is for my Dyson vacuum it works great but service is horrible never would have thought Best Buy would be so bad and I purchased extra warranty it has been there 15 days now and can’t reach no one I would not recommend buying anything there

I guess let’s see if I get a prorated refund and then I will give a review as I buy a protection plan on all of my items

I think it was a great buy. Hopefully we will not need it.