Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30845 reviews
(30,845 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Not helpful at all!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing against the person, but I couldn't understand him because of his heavy Indian accent. Then at the end, he just gave me another number to call for help. What's the point of this protection if they are just going to give you the run-around?
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Idk if its worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only buy this to be safe for the just in case factor, but I never use it so I'm not sure if it's worth it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly, we have not been pleased with Best Buy service in recent years.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Haven’t Used it Yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing is wrong with the product so I have not used the protection plan. Can’t comment if it is good or bad.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Daughter’s TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m partial to Insigna I bought this as a replacement for my daughter who likes Toshiba plus it was on sale
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please read the fine print. It may not cover everything when you need them.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We hope you give us another opportunity to better serve you in the future.
Rated 2 out of 5 stars
Accidental protection should be included
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They should offer accidental protection in my opinion. And we as customers should still receive our plans details, individually. I mean we're literally entering a contract that we have to read through adverts to get to know some of the information.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
COMPUTERS ARE SUPPOSED TO LOGICAL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WHAT AM I SUPPOSED TO REVIEW. I HAVEN'T HAD THE NEED TO USE IT YET.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Hopefully not too big a waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't normally get the extended warranty, but the unknown provenance of the TV brand makes me a bit anxious.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
excellent product and customer service good qualit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product and customer service good quality I recommend it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Worth it?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get protection on large purchases but not sure if its worth the extra money. From my experiences appliances usually go bad after warranty is up.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Don't Count On It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't count on 5-years worth of protection. The coverage is only extended until you have reached the purchase amount of the device, which includes minor diagnostic tech support (online or in-person). Highly recommended DO NOT use unless you have to in order to not exceed the protection limits.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Wasn't necissary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad support isn't very necessary for a product like this. I got one on a laptop and he honestly told me to buy another laptop for the price to fix it.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Insurance on tv, why not?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Havent needed. Lets keep it that way
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
It's a money maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use this yet, but hopefully don't have to. I have had to use these for other products and was disappointed. Hopefully this doesn't happen again.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Extended service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t remember purchasing this service. If it was, I bought it for an Onkyo 6 CD changer.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Warranty 2 yr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2 yr warranty. I haven't used it yet. Can't think of anything else to say. H Oi ve me a break.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Overpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's always good to have protection. Kind of.on the expensive side though
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Overpriced but does protect.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what’s intended, although I find it to be a bit overpriced when compared to others.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Not yet used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't needed them for a house call yet but when I was "in a state of mind" they walked me through the steps, OVER THE PHONE! So far, so good!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend
