Customer Ratings & Reviews

Geek Squad is a great value, if anything happens to go wrong with what you buy they will always fix it

The tv is amazing better than any other essential tv it has great 4k ultra hd quality the sound of the speakers is a lil off but other then tht. It is an amzing to have specially if you're on a budget

Best money I've ever spent. Bought a tv in 2017 and the volume stopped working April 2022. They gave me a gift card for what I paid for it. No catches, hassle-free warranty plan!

Unless you want to lose money instead of getting the item repaired/replaced with store credit, I always recommend family and friends to get GSP. it's worth the extra bucks in the event of any issues the item you have develops.

Purchased TV today online and saw good/bad reviews. Will update ASAP. Fingers crossed!

It's like I said before the extended warranties are definitely worth purchasing I never purchased anything without a warranty and the customer service or geek squad is very very helpful

No-hassle replacement of broken TV with communicative customer service and fast delivery.

Very nice delivery! And package keeps great, for Christmas gifts so haven't open yet, but look good!

Best buy extended in home service is well worth the peace of mind in knowing you are not going to have to shell out the money to replace an expensive tv for whatever period you cover. I just replaced a dead Samsung tv, and Samsung repair man told me that I was lucky to get 5 yrs out of the tv, as it appears, 4 is about average. My guess is built in obsolescence, so if you plan to keep your tv for a while, buy this.

One the best TV’s out there for the a great price. Bought it open box and basically it was brand new. Great purchase.

The gentleman named Kalvin was very thorough about how it should be mounted, but unfortunately, the apartment manager said I cannot mount the TV.

Excellent basic TV at an excellent price. It has the RCA inputs. Short power cord. Needed and extension cord for it. Liked it so much that I bought another one for another room.

We had to use this on a TV we bought less than two years ago. What you need to know. This protection does not mean that you take it back to the store for replacement. Even, the customer service call center told us to do so. They will send someone to your home to ensure that the TV is actually broken. Then they will fix the TV, send you a new one, or issue an e-gift card. None of which will happen on the day it breaks. Their first available appointment for us was over a week out. I

A must have service. I would recommend setting up everything without it.

It’s so far so good beautiful picture I am so far satisfied just lost a lot of faith in manufacturers esp Samsung with their products so hopefully i can trust Samsung with their products tvs I am ok with but other products are horrible!!!

You would be a fool to not buy the Geek Squad warranty protection plan it has saved me lots time and money. I buy it for every big electronic item I purchase from Best Buy. I have had a couple TV's replaced under the protection plan that would have cost me $$$ without the protection plan instead it cost me nothing.

Good attention on the call with the associates, fast and efficient treatment

Ok, so Geek Squad is fantastic when it comes to tech support and setup. I've had to use it for my Shokz headphones when they stopped working and Best Buys Geek Squad took great care of my needs for replacement.

I always purchase the protection plans for everything I buy at Best Buy. It is something that you can't go wrong with, I encourage you to purchase the plans. Plans are a savings and won't have any problems if at any chance that you have to return a product. So recommend the purchase of the plans. Happy shopping!

I really enjoy this new TV, so I am glad it is protected for 2 years. I figure, if it makes it for 2 years, it should last.